Sales Manager

Role Overview

We are looking for an experienced and results-driven Sales Manager to lead our sales team and report directly to the Company Director. This role is accountable for the sales team's overall performance, including revenue attainment, pipeline management, people development, and sales process execution, while driving overall revenue growth for our retail technology solutions. Beyond team leadership, the Sales Manager will also be hands-on in the field, identifying new business opportunities, managing key accounts, and driving strategic deals from prospecting through to closing.

Key Responsibilities

• Lead and manage the sales team daily operations, directing the team of Business Development Managers to execute sales strategies and meet targets and KPIs.
• Conduct weekly pipeline and account reviews with the sales team to monitor performance, discuss deal constructs, and address potential gaps or challenges.
• Identify business opportunities and growth areas (new business, upselling, strategic accounts) and formulate account development plans to penetrate assigned market segments.
• Manage the entire sales cycle from prospecting through to deal closing.
• Coach, mentor, and manage the performance of sales team members.
• Build and maintain strong relationships with key accounts and strategic partners.
• Gather client feedback and monitor competitor activity to keep sales strategy aligned with the market.
• Prepare and present sales forecasts, reports, and performance updates to the Company Director.
• Represent the company at industry events, trade shows, and client meetings.

Requirements

• Degree in Business, Management, Information Technology or a related field.
• Minimum 5 years of sales experience in enterprise software, SaaS, or retail technology, including 3-4 years leading and managing a sales team.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and people management skills.
• Excellent negotiation, stakeholder management and problem-solving skills.
• Domain knowledge of the retail industry is a plus.
• Familiarity with POS, ERP, or retail management systems is a plus.
• Strong communication skills in written and spoken English.
• Proficiency in Chinese is an advantage (regional customers).