Sales Manager

About the Company

Life Sports Club is a premium sports and lifestyle destination committed to creating an exceptional experience for its members and their families. We are looking for a motivated and results-driven individual to join our Membership Sales team and contribute to the growth of our membership base.

About the Role

The Membership Sales professional will be responsible for driving membership sales by generating and converting leads, building strong relationships with prospective members, and ensuring an excellent sales experience throughout the membership journey.

The ideal candidate is a target-oriented, confident, and customer-focused individual with strong communication and negotiation skills and a passion for sales.

Responsibilities

• Achieve individual and team membership sales targets.
• Generate new membership leads through various channels and proactively follow up with prospects.
• Convert leads and inquiries into new club memberships.
• Conduct club tours and present membership packages, benefits, facilities, and services to prospective members.
• Build and maintain strong relationships with prospective and existing members.
• Understand customers needs and recommend the most suitable membership options.
• Follow up consistently with leads and prospects to maximize conversion rates.
• Maintain accurate and updated records of leads, prospects, follow-ups, and sales activities.
• Work closely with the Marketing, Customer Service, and Operations teams to support membership growth and customer experience.
• Participate in sales campaigns, events, open days, and other membership acquisition activities.
• Identify new business opportunities and potential sources of membership referrals.
• Handle customer objections professionally and negotiate effectively to close sales.
• Provide regular sales updates and reports on leads, conversions, and target achievement.
• Ensure all membership sales are processed accurately and in line with club policies and procedures.

Qualifications

• Bachelor's degree or equivalent experience in Business, Marketing, Sales, or a related field.
• 7+ years of experience in sales, preferably in membership sales, fitness, hospitality, sports clubs, real estate, or a customer-facing industry.
• Proven track record of achieving or exceeding sales targets.

Required Skills

• Excellent written and verbal communication skills.
• Strong sales, negotiation, and closing skills.
• Excellent customer service and relationship-building abilities.
• Target-driven and results-oriented mindset.
• Strong follow-up and lead management skills.
• Confident and persuasive personality.
• Ability to work effectively under pressure and in a fast-paced environment.
• Good organizational and time-management skills.
• Strong teamwork and interpersonal skills.