Role Overview
The Sales Manager - Loyalty Management & Gift Card Solutions will be responsible for driving direct sales and strategic partnerships for enterprise-grade Loyalty Management Systems (LMS) and Gift Card solutions. The role focuses on acquiring and expanding mid-market clients across the UAE and GCC.
Working closely with senior sales leadership, this role requires hands-on consultative selling, strong relationship management, and established access to decision-makers within retail brands, malls, loyalty programs, and emerging enterprises.
Key Responsibilities
Sales Strategy & Execution
- Develop and execute a sales strategy aligned with overall business objectives
- Drive new client acquisition and account expansion within the mid-market segment
- Continuously refine sales approaches based on market insights, customer feedback, and competitor analysis
Direct Sales & Revenue Generation
- Sell Loyalty Management Systems (LMS) and Gift Card Management Solutions to mid-market clients
- Engage senior stakeholders and decision-makers to close high-value commercial deals
- Build, manage, and convert a strong sales pipeline to achieve quarterly and annual revenue targets
Partnership Development
- Identify, develop, and manage strategic partnerships with retail chains, malls, loyalty programs, and emerging enterprises
- Present compelling value propositions that generate incremental revenue for clients and partners
Cross-Functional Collaboration
- Work closely with Marketing, Product, Customer Success, and Finance teams to align messaging, pricing, and go-to-market strategies
- Support smooth customer onboarding and ensure long-term client satisfaction
Pipeline & Forecast Management
- Maintain accurate opportunity tracking using CRM tools
- Provide regular pipeline updates and sales forecasts to senior leadership
Market & Competitive Intelligence
- Stay informed on industry trends, competitive offerings, and evolving client needs
- Share market insights to support product positioning and continuous improvement
Requirements
Ideal Candidate Profile
Experience
- 5-10 years of B2B sales experience in SaaS, loyalty platforms, gift cards, fintech, or payments
- Proven track record of selling successfully to mid-market clients
- Experience engaging with retail brands, malls, loyalty programs, or enterprise clients in the UAE and/or GCC
Skills & Competencies
- Strong consultative selling and negotiation skills
- Excellent verbal and written communication, including executive-level presentations
- Highly driven, self-motivated, and target-oriented
- Ability to convert existing relationships into measurable commercial outcomes
Success Metrics (First 12 Months)
- Closed multiple mid-market LMS and Gift Card solution deals
- Built strong relationships with key decision-makers across UAE and GCC markets
- Achieved or exceeded assigned annual sales targets
- Established a robust and sustainable sales pipeline
Benefits
Monthly Salary: 15K + Benefits as per Company policies
