Sales Operations

3-5 Years

Save

Early Applicant

Job Description

Key Responsibilities

Work closely with the Sales Director to execute daily operational and strategic tasks
Distribute internal communications to relevant departments in a timely manner
Manage Salesforce, including roles, profiles, sharing rules, workflows, and user groups
Ensure all CRM records are accurately updated in accordance with company policies
Generate and maintain sales reports, dashboards, and automated workflows
Handle sales operation requests, customer analysis, individual views
Maintain professional relationships with customers and internal staff
Maintain database integrity through data cleansing and duplicate record management
Act as the CRM data governance lead, ensuring data quality, data management, policy compliance, business process management, and risk management across the Sales Department
Evaluate new Salesforce releases and assess their impact on business processes and users
Collaborate with other departments to ensure compliance with company policies and procedures
Support the sales team and provide backup assistance when required
Prepare sales quotations and contracts
Perform sales department's administrative duties such as preparing reports, printing, photocopying, and ordering office supplies

Job Requirements

Bachelor degree in Business Administration or a related field
Minimum of 3 years experience in office administration, CRM, and Salesforce
Proven experience in office management with strong administrative and organizational skills
Strong business written and verbal communication abilities in English
Proficiency in MS Word, Excel, PowerPoint, and other office tools
Ability to work effectively within a team environment
Fluency in spoken and written English