Job Description
Our buildings don't just shape our skylines they provide the backdrop to our lives. And knowing they're safe matters. We've been helping to create safer structures since 1894, combining our expertise with innovative new technologies to help make sure both people and property are secure. As more people have to deal with extreme weather, we're on hand to test products and building materials to increasingly rigorous standards. Whether we're simulating tornadoes or testing smoke alarms, the work we do on our team is used in buildings around the world to quite literally help save lives!
We are looking for the
Sales Process Specialist who will support ULS sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support.
Responsibilities
- Responds to ULS customers via email, online inquiries or phone calls to address questions and provide appropriate support.
- Promotes UL Solutions services and encourages potential clients to partner with us.
- Collaborates with our Engineers and Laboratory teams in pre- and post-sale actions to ensure customers are meeting safety requirements.
- Supports our sales professionals by performing (included but not limited to) admin-related tasks.
- Connects customer to appropriate UL personnel (Sales Executives, Engineers, Laboratory Technicians etc.) when needed.
- Proactively engages other teams to anticipate problems, improve delivery and develop solutions that improve customer experience.
- Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.
- Ensures that the follow-ups with customers are scheduled and supports the process of turning quotes into orders.
Qualifications
- High School/Technical School diploma.
- Working experience in sales-related roles, preferably sales, sales support, technical sales etc.
- Strong command of English language due to an international environment.
- Advanced in MS Office (Word, PowerPoint, Outlook, Excel).
- Pro-active approach and ability to build and maintain strong relationships.
- Strong interpersonal skills and ability to find alternative solutions.
- A strong team player who is able to successfully collaborate with the team and stakeholders.
- Sales experience would be nice to have.
- Familiarity with Salesforce or other CRM software would be an advantage.
Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland the annual salary range for this position is 79,400-105,800 PLN gross and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional sales incentive with a target payout of 20% of base salary. You'll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
This role is gender-neutral and open to all qualified applicants, regardless of gender identity.
What You'll Experience Working For ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
About Us
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
About The Team
Our buildings don't just shape our skylines they provide the backdrop to our lives. And knowing they're safe matters. We've been helping to create safer structures since 1894, combining our expertise with innovative new technologies to help make sure both people and property are secure. As more people have to deal with extreme weather, we're on hand to test products and building materials to increasingly rigorous standards. Whether we're simulating tornadoes or testing smoke alarms, the work we do on our team is used in buildings around the world to quite literally help save lives. Join our team and build your skills, build innovative solutions and help build a safer world.
