We are hiring for a Sales Representative for Al Ain Showroom.
The Retail Sales Representative is responsible for delivering an exceptional showroom experience while achieving individual sales targets. This role focuses on understanding client needs, providing tailored interior solutions, preparing accurate quotations, and closing sales with confidence and professionalism. Working closely with the Branch Manager, the Sales Representative plays a key role in driving revenue growth and strengthening Faham Group's presence in Al Ain.
Key Responsibilities
Sales & Customer Experience
- Welcome and engage walk-in customers, guiding them through the showroom journey.
- Conduct consultations to understand client preferences, space requirements, and style.
- Recommend suitable products, finishes, and configurations tailored to customer needs.
- Prepare and present quotations clearly, explaining pricing, customization, and timelines.
- Confidently close sales while ensuring customer satisfaction and clarity.
Product Knowledge & Advisory
- Maintain in-depth knowledge of Faham Group's doors, walls, and closets solutions.
- Stay updated on new product launches, materials, and interior design trends.
- Clearly explain technical specifications, installation processes, and maintenance guidelines.
CRM & Sales Administration
- Accurately log inquiries, quotations, and customer interactions in the CRM system.
- Track and manage the sales pipeline, ensuring timely follow-ups and conversions.
- Support order documentation, work orders, and coordination with relevant departments.
Customer Relationship Management
- Conduct post-sale follow-ups to ensure satisfaction and collect feedback.
- Handle customer concerns professionally and escalate when required.
- Build long-term relationships to encourage repeat and referral business.
Collaboration & Showroom Operations
- Coordinate with design, operations, and installation teams to ensure smooth order fulfillment.
- Maintain high showroom presentation standards at all times.
- Participate in showroom events, promotions, and product launches.
Job Requirements:
- Bachelor's Degree or Diploma in Sales, Interior Design, or Business Administartion
- 510 years of experience in B2C or showroom sales
- Previous experience in home dcor, architectural products, or luxury retail preferred
- Must be currently based in Al Ain, UAE
If you meet all the above requirements kindly share your CV to [Confidential Information] and mention the title in the subject line.
