Company Description Morasalaty is a unified communication platform that enables businesses to engage with customers through their preferred channels and respond to messages around the clock. The platform includes a WhatsApp chatbot service that supports sending marketing messages and managing automated conversations. Morasalaty is designed to simplify customer communication and provide fast, integrated experiences. By streamlining interactions, the platform helps organizations save time, optimize staffing needs, reduce costs, and increase profitability.
Role Description The Sales Specialist is a full-time, on-site role based in Qesm El Maadi, responsible for driving new business and expanding existing accounts for Morasalaty's communication and chatbot solutions. Day-to-day activities include identifying and qualifying leads, conducting product demonstrations, preparing proposals, and closing deals with prospective and current clients. The role involves maintaining regular contact with customers, understanding their business needs, and recommending suitable platform features to improve their communication workflows. The Sales Specialist will collaborate with customer service and technical teams to ensure smooth onboarding, provide training on platform usage, and support ongoing account growth. The position requires consistent reporting on sales performance and market feedback to help refine sales strategies and offerings.
Qualifications
- Strong Communication and Customer Service skills to engage clients effectively, build trust, and manage inquiries professionally.
- Proven Sales capabilities, including lead generation, prospecting, and closing, with an understanding of digital or SaaS solutions.
- Experience in Sales Management and Training to guide client onboarding, support sales processes, and contribute to team best practices.
- Ability to work on-site in Qesm El Maadi and maintain a client-focused, results-driven approach.
- Familiarity with CRM tools and basic sales reporting; comfort working with communication platforms or chatbots is an advantage.
- Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.
- Strong analytical and problem-solving skills, with the ability to understand customer needs and propose suitable solutions.
