Sales Supervisor

About Arabian Oud

Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality.

Today, the Arabian Oud fragrance house headquartered in Saudi Arabia is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, and Westfield London.

Job Purpose: To oversee and support the operational performance of assigned branches, ensuring the achievement of sales targets, operational efficiency, compliance with company policies, and consistent brand standards across all locations.

Key Responsibilities:

Operational Oversight

• Conduct regular branch visits based on structured tour plans
• Monitor and manage inventory transfers between branches
• Oversee stock usage, damaged items, and system documentation
• Ensure all operations are executed accurately within the company system and within granted authorities

Performance & Reporting

• Prepare and review branch performance reports with the Area/Regional Manager
• Identify operational challenges and follow up on corrective actions
• Support analysis of underperforming branches and recommend improvement plans
• Drive achievement of regional sales targets

Visual Merchandising & Brand Standards

• Ensure product displays comply with company policies and regulatory requirements
• Oversee promotional and advertising material placement
• Maintain a high-standard branch appearance aligned with company identity and brand image

Team Support & Development

• Contribute to developing sales skills of sales staff and trainees
• Evaluate sales team performance using approved tools and procedures
• Schedule staff shifts and monitor attendance compliance
• Ensure branches are equipped with necessary operational supplies

Qualifications:

• Bachelor's degree in Marketing, Sales, Business Administration, or a related field
• Minimum 3 years of experience in retail sales
• Strong operational oversight and reporting capabilities
• Ability to manage multiple priorities and drive sales performance
• Problem-solving mindset with strong follow-up skills