Sales Supervisor - Ship Chandlery (Dubai)

Key Responsibilities

Establish and develop Milaha's Ship Chandelling business in the UAE

Generate new business from Shipping Lines, Marine Companies, Shipyards, Oil & Gas operators, and Ship Chandlers

Analyze market trends, customer needs, and competitor activity to identify growth opportunities

Lead, mentor, and motivate the sales team to achieve revenue targets

Build and maintain strong B2B relationships with key maritime clients

Ensure fast response to inquiries and deliver high customer satisfaction

Develop new business opportunities to expand market reach

Source suppliers, secure competitive pricing, and maximize operational profitability

Maintain optimal stock levels and ensure uninterrupted availability of essential products

Prepare sales reports and performance dashboards

Design and update Ship Chandlery product catalogues with our Communications team

Implement and maintain an E-Commerce systemfor catalog and order updates

Obtain industry certifications such as IMPA, ISSA, ShipServ, Procureship

Support pricing strategy, proposals, and best practices in coordination with internal teams

Ensure timely invoicing and credit control in line with Milaha policies

Support tender submissions and monitor competitive pricing

Collect customer feedback and collaborate with principals and suppliers

Handle trading and supply of diverse ship chandelling products to meet client needs

Participate in industry events and exhibitions to promote Milaha's services

Qualifications

Bachelor's Degree (Master's in Business Management preferred)

UAE Driving License

68 years of experience, including minimum 5 years in Ship Chandelling operations & sales

Strong geographic experience in UAE / GCC

Proficiency in MS Office, Oracle, ERP systems (Ship Chandelling preferred)

Fluent in English; Arabic is an advantage

Strong industry knowledge, time management, and customer-focused mindset