Sales Support Specialist

About us:

Elsewedy Electric: Powering Progress, Empowering People.

For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.

This job opportunity is offered by ELSEWEDY ELECTRIC Graduate Development Program The program is designed for Graduates with 0-2 years of experience. The program offers various job rotations, mentorships, coaching & trainings.

Key Responsibilities:

• Track order status end-to-end in SAP (open orders, backorders, blocked orders, delivery dates) and proactively update Sales and Operations on exceptions
• Support month-end and quarter-end sales reporting by reconciling SAP data against sales targets
• Prepare and maintain tender, bid, and contract documentation in support of the sales team
• Follow up on outstanding customer documentation (POs, LCs, delivery notes) required to progress orders in SAP
• Maintain organized, audit-ready filing of sales contracts, purchase orders, and correspondence
• Provide general administrative support to the Sales & Operations Manager, including scheduling, correspondence, and meeting preparation
• Analyze and improve sales coordination processes and tools. Identify technical inefficiencies and implement solutions to streamline operations and enhance productivity
• Maintain accurate customer, contact, and account records in the CRM; keep data consistent with SAP customer master data
• Log and update leads, opportunities, and quotations in the CRM, tracking each through the sales pipeline stages to closure
• Update opportunity status, probability, and expected close dates in the CRM based on input from the sales team
• Maintain accurate data in SAP; flag and correct discrepancies prompt

Job Qualifications:

• Education: Bachelor's degree of Business Administration or related field.
• Years of Experience: 0–2 years of experience
• Language proficiency: Good command of English