Salesforce Architect

• Technical Lead responsibilities
• Responsible for technical architecture for multiple work streams
• Responsible for owning and leading technical discussions with the client
• Has a bigger scale and big-picture knowledge awareness and ownership. I.e. owns architecture patterns, practices, and principles not limited to Salesforce core only, but touching all the different clouds, integration, security, data, and DevOps
• Contributes towards Practice Development within Globant
• Able to work across multiple projects simultaneously
• Primarily focuses on design activities, but can either transition into a Tech Lead role or reduce assignment on a project, depending on the engagement and program

Communication

• Able to communicate clearly and concisely in verbal and written fashion
• Explain technical concepts to a non-technical audience
• Adapts communication to the audience
• Able to challenge the client and justify their own viewpoint
• Able to lead difficult conversations with the client
• Can influence clients architects and decision makers on the best approaches to (not limited): principles, patterns, investment, tools, licenses

Presentation

• Leads the design of client-facing presentations and delegates ownership of elements of the presentation to team members
• Able to present in an organized, coherent fashion and adapt their presentation style to their audience
• Able to present in client-facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to the client challenges
• Able to respond to feedback and tailor messaging
• Audience can range from technical people to C-level stakeholders, a wider scale than a Technical Lead

Collaboration

• Establishes a collaborative environment with the team and client
• Leads and delegates tasks in an assertive and effective way, while not neglecting the review and assurance processes

Leadership

• Is a role model for junior team members and provides mentorship
• Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities
• Delegates effectively, quality-assuring the configuration completed by the team
• Takes ownership of all technical areas (e.g. DevOps, Integration) and supports the development of others in this area

Knowledge

• Leads Globant internal initiatives such as enablement sessions, the graduate programme, and mentoring
• Drives adoption of industry best practices within specific areas

Delivery

• Takes accountability for the overall solution design and build of complex engagements
• Actively plan design, build, and test activities, working with the Project Lead to identify and mitigate risks to the project
• Confident in Agile delivery in large-scale, complex engagements

Commercial

• Adheres to administrative compliance (e.g. timesheets)
• Leads the identification and scoping/ estimation of additional scope and activities
• Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients
• Provides oversight and assurance of the scoping and estimation of projects being supported by Technical Leads

Technical

• Approximately 10+ years of experience
• A Salesforce expert with excellent hands-on experience in Salesforce Platform, Configuration, Integration, and Customization.
• Must have knowledge of Sales, Service, and Experience cloud. Other clouds will be an added advantage.
• Able to produce clear solution design documentation
• Confident in presenting designs in client forums (e.g. Design Authorities)
• Recommended Certs: CSA, CAA