Your new company
Hays client is a globally recognized powerhouse in IT services, consulting, and digital business solutions. Ranking among the world's most valuable and respected technology brands, they are known for an expansive global delivery model that sets the industry standard for large-scale software development. You will be part of an elite team partnering with the world's leading enterprises to drive massive digital transformation and innovation.
Your new role
- Facilitate Scrum Events: Lead all ceremonies (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives) and ensure they are time-boxed and outcome-oriented.
- Agile Coaching: Mentor the squad on Agile principles and Scrum values to foster a culture of ownership and self-organization.
- Backlog Management: Partner with Product Owners and BAs to improve backlog health, story slicing, and clear Definitions of Ready/Done.
- Remove Impediments: Proactively identify and remove blockers, manage the RAID log, and maintain discipline in closing action items.
- Drive Transparency: Use metrics and dashboards (velocity, cycle time, CFD) to identify improvement actions and report on progress.
- Coordinate Dependencies: Align with onshore stakeholders, vendors, and other squads to manage integration checkpoints and communication cadence.
- Support Release Readiness: Facilitate demos, UAT coordination, and readiness checklists with QA and Release Managers.
What you'll need to succeed
- Experience: 10+ years overall experience with 5+ years as a dedicated Scrum Master facilitating Agile delivery.
- Technical Proficiency: Hands-on experience using Azure DevOps (Boards) or similar tools for sprint planning, tracking, and reporting.
- Agile Maturity: Strong coaching skills to improve Scrum values and resolve conflicts within a squad.
- Communication: Excellent stakeholder management skills (business, product, and engineering) in an onshore environment.
- Domain Knowledge: Experience in Retail Banking or Digital channels (payments, onboarding/KYC, cards, servicing) is highly preferred.
- Certifications: PSM I/II or CSM preferred; SAFe SSM/RTE exposure or ITIL awareness is a plus.
- Location: Candidates must be currently based in the UAE.
What you'll get in return
- Global Brand: The opportunity to work for a leading IT company with a massive global footprint.
- Professional Environment: Work in a high-growth, onshore environment in Dubai, managing complex digital transformation projects.
What you need to do now
If you are interested, apply now. Be sure to answer the screening questions and a Hays consultant will reach out to you if your profile is suitable for the requirements.
