It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
How you create impact
- Build and maintain strong customer relationships through regular communication, proactive support, and close collaboration with Field Sales and the Operational Care Center.
- Ensure consistent outreach by calling existing customers regularly and prioritizing emails.
- Deliver on financial targets by providing prompt pricing, managing endtoend spot quotes, and recording all rebates in our systems.
- Support customers in adopting digital tools by maintaining high proficiency and partnering with operations teams.
- Onboard new customers by completing Customer Profiles and Standard Operating Procedures following initial customer meetings.
- Monitor customer profitability, identify opportunities to increase Gross Profit, and take action to protect financial performance.
- Detect financial risks early and collaborate with internal stakeholders to implement mitigation strategies.
- Strengthen customer satisfaction, retention, and reactivation through reliable service delivery and continuous operational engagement.
What we would like you to bring
- 3-4 years of customer service experience with a focus on export operations in a transport and logistics company. Previous experience in sea freight is an advantage.
- Customercentric mindset with a focus on satisfaction, retention, and service excellence.
- Strong decisionmaking abilities, financial awareness, and a structured approach to solving problems.
- Fluency in English and Arabic.
What's in it for you
Joining our company means becoming part of an organization committed to financial stability and ready to take on the challenges of the future. Beyond joining a dynamic team in a stimulating environment, we offer:
- Attractive compensation aligned with market standards.
- Comprehensive social insurance coverage and private medical insurance.
- Generous leave policy: paid public holidays, progressive annual leave up to 30 days, sick leave, and 90 days of paid maternity leave.
- Future security with a private pension plan, including company contribution, plus endofservice retirement benefits.
- Worklife balance: standard working hours with a hybrid model.
- Development opportunities: continuous training and career growth prospects internationally.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
