Section Manager

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Job Description

Job Description

Section

Achieve sales targets and driving revenue for the section by suggesting promotional actions and other sales techniques.
Oversee product displays and ensuring items are presented attractively and in line with brand standards.
Monitoring inventory levels, managing stock
replenishment, and coordinating with the stock team to ensure availability of products in the section.
Ensure items are correctly tagged and barcoded & conduct random stock takes.
Resolve discrepancies between physical counts and system records & identify and address issues like theft, damage, or system errors.
Implement and enforce loss prevention strategies to minimize stock shrinkage due to theft, damage, or administrative errors.
Track & analyze sales data, customer feedback, stock levels, and staff performance metrics to identify areas for improvement.

Staff

Leading and motivating staff & solve their issues to ensure high performance and excellent customer service.
Conduct regular training sessions to keep staff updated on product knowledge, sales techniques, stock handling & high level of customer service.
Schedule staff shifts and manage daily operations within the section in coordination with the branch managers.
Provide regular feedback and performance evaluations to the team in coordination with the branch managers.
Enforce store policies and procedures, ensuring compliance with health and safety regulations.

Customers

Handle customer inquiries, resolve complaints, and ensure that customers receive prompt and attentive service.
Collect and analyze customer feedback to identify areasfor improvement and implement necessary changes.

Job Requirements