Seller Engagement Manager, Amazon Seller Services

Job Description :

Amazon's Seller Services team is looking for a smart, customer-centric and result-oriented leader to manage the marketing strategies, help selling partners to grow their business and improve seller experience and customer experience of Amazon in MENATR region. The Seller Engagement Manager's main responsibility is to own seller communication plans to increase sellers success, innovative marketing campaigns and promotions across various channels such as email marketing, events, online advertising, webinars, other communication channels, etc. This role is focused on seller engagement, analyzing and reporting results, and support business teams to execute implementation. The candidate will own reporting of key content and metrics to the leadership team, partner with central marketing teams and influence senior stakeholders.

To be successful in this role the candidate will have superior communication, presentation and organizational skills. The candidate will work closely with teams including marketing, product, sales, seller education, editorial, business analysis, and other internal & external stakeholders. Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously, taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Key job responsibilities
- Developing and implementing the communication strategies to drive business growth and seller success
- Grow seller acquisition through executing the communication strategy
- Develop and optimize a comprehensive communication strategy through emailing marketing, WhatsApp, Seller App, Seller Central, YouTube channels by data driven decisions
- Creating and executing marketing campaigns across multiple channels to generate leads, drive experiments, and improve performance-level metrics and downstream impact
- Creating educational documents to improve seller engagement
- Analyzing and improving business results, reporting to senior management and communicating closely with various internal and external stakeholders
- Contributing to the development of tools, processes and best practices
- Sharing learnings with global counterparts (MENA, EU, LATAM and Asia teams) to drive best practices and to identify new opportunities

BASIC QUALIFICATIONS

- Bachelor or above in Business, Marketing or a similar field
- 5+ years of experience in online communication/marketing, e-commerce and/or a highly quantitative, analytical, and results-driven environment
- Experience in email marketing
- Experience in managing large scale marketing programs and writing customer-facing content
- Strong communication, excellent analytical, project management and organizational skills
- Ambitious self-starter with demonstrated ability and willingness to roll up sleeves and execute to get the job done
- Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and organization
- Excellent written and verbal communication skills in English is a must.

PREFERRED QUALIFICATIONS

- MBA or advanced degree
- High proficiency in Excel and experience in SQL for conducting analysis
- Proficiency in HTML and web design frameworks
- Experience using Salesforce, Pardot or Lego are a plus.
- Demonstrable experience as a content marketer

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