Senior Administrative Officer

Key Responsibilities

• Manage and oversee daily administrative and operational activities.
  
• Handle customer service inquiries professionally via phone and email.
  
• Ensure efficient office management, including supplies, records, and facilities coordination.
  
• Support management with scheduling, reporting, and documentation.
  
• Coordinate internal processes to improve efficiency and workflow.
  
• Maintain accurate records and ensure compliance with internal procedures.
  
• Act as a key point of contact between departments, clients, and external partners.
  
• Identify operational issues and implement effective solutions.
  
  

Requirements

• Minimum 3 years of experience in an administrative or office management role.
  
• Excellent verbal and written communication skills.
  
• Strong problem-solving and decision-making abilities.
  
• High level of organizational and multitasking skills.
  
• Ability to work independently and manage priorities effectively.
  
• Proficiency in MS Office and administrative systems.
  
• Professional attitude with strong customer service orientation.