Senior Database & Application Support Engineer (German Speaker)

Job Summary:

In this role, you will take ownership of the administration, operation, and continuous optimization of our database environments and selected business applications. You will act as a technical interface between business units, IT teams, and external service providers.

Job Responsibilities:

Administering and operating database servers with a strong focus on Microsoft SQL Server, both on-premises and in cloud environments

Installing, monitoring, and ensuring the stable and secure operation of managed database systems

Handling escalations and acting as a single point of contact for complex incidents and problems

Advising internal and external customers on database architectures, backup strategies, disaster recovery, and high-availability solutions

Coordinating requirements and changes between business departments, IT teams, and external service providers

Creating and maintaining comprehensive technical documentation for created and modified databases

Structuring, analyzing, and implementing requirements as well as performance and stability optimizations

Supporting department-specific applications across 1st, 2nd, and, where required, 3rd level support

Coordinating application vendors in productive environments

Creating reports, analyses, and dashboards for monitoring, controlling, and management purposes

Participating in on-call duties when required

Taking on defined ITSM roles such as Incident Manager, Problem Manager, and Change Manager

Ensuring strict compliance with information security requirements, confidentiality obligations, and all contractual and legal regulations

Job Requirement:

ITILv4 Foundation certification

Broad and solid general IT knowledge across infrastructure, systems, and applications

Strong hands-on experience with Microsoft SQL Server or comparable database systems

Good knowledge of the Microsoft BI Stack (SSIS, SSRS, SSAS)

Sound understanding of IT fundamentals such as hardware, software, and networking

Fluent German language skills (at least B1 level) as well as fluent English skills (at least B1 level)

Preferred Qualifications:

MCSA certification for Microsoft SQL Server or equivalent certifications for other database systems

Knowledge of cloud architectures, preferably with Microsoft Azure or AWS