Role Purpose
Acts as the primary consultative and technical resource for sales force in organizing, designing, sourcing and execution of customer's requirement.
the holder of this position will be responsible to actively drive the customer's requirement as per the products including technological evaluation stage of sales process.
Job Accountabilities & Activities
- Study customer's verbal or written technical requirements.
- Point out & specify major technical requirements.
- Make the pricing using WPL pricing list pricing system or inventory price list.
- Write the technical & commercial offer.
- Develop customer awareness and impart excellent technical support to major accounts and key clients.
- Hit rate with relevance to no. of offers vs. no. of inquiries.
- Speed & efficiency of response to customer Inquiries.
- Quality & quantity of offers made.
- No. of mistakes in specifying or pricing of the required product.
- Follow- up customers on his customer list on regular basis.
- Create new customers by searching new opportunities.
- Visit consulting & engineering offices and maintain good relationship with them.
- Follow up all inquiries whether coming from the sales or supplier side.
- No of quotations/Offers entered in the Main reports
- Customer Coverage System M.R.
- No. of new customers entered in the M.R.
- No. of registered inquiries in the M.R.
- Able to make configuration for Edge and core switches and Fire walls of any brand.
- Guide and monitor site engineers for small and Large N.W projects.
- Able to supervise the entire project independently.
- Configuration up to the satisfaction of customer.
- Project Timeline to be attained with elimination of waste.
Education & Certifications
Bachelor's Degree in Engineering or higher.
Required Years Of Experience
Minimum 5 years experience in Pre-sales designing, support, and Installation
