As a Google premier Partner, we're seeking a Senior Google Workspace Engineer to join our team and play a key role in supporting our customers success with Google Workspace.
Responsibilities
Collaborate with our customer success team to understand customer needs and design effective Google Workspace solutions.
Assist customers with deployment, configuration, migration, and ongoing optimization of their Google Workspace environments.
Provide technical expertise and guidance to customers on best practices for using Google Workspace tools for enhanced productivity and collaboration.
Troubleshoot complex Workspace issues, escalating to Google or other resources as needed.
Stay up-to-date on the latest Google Workspace features, updates, and security best practices.
Develop and deliver training workshops and presentations to educate customers on Google Workspace functionality.
Analyze customer usage data and identify opportunities to further optimize their Workspace environments.
Collaborate with internal teams to ensure seamless delivery of services and support to customers.
Qualifications
Minimum 4+ years of experience in IT administration, with a strong focus on cloud-based collaboration platforms.
Proven experience supporting large and complex Google Workspace deployments.
In-depth knowledge of all core Google Workspace services, including Gmail, Drive, Calendar, Meet, Docs, Sheets,Slides, and Sites.
Strong understanding of Google Workspace security and compliance features, as demonstrated by holding the Google Workspace Professional Certificate.
Excellent problem-solving and troubleshooting skills.
Experience with scripting and automation tools (e.g., Google Apps Script) a plus.
Experience with API integrations with Google Workspace is a plus.
Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
A passion for innovation, collaboration, and exceeding customer expectations.
