Role Objective:
The Senior HR & Culture Manager is responsible for driving HR strategy, employee experience, and people operations across the organisation, while working closely with leadership to support business growth. The role will lead talent management, organisational development, performance frameworks, and compliance, acting as an advisor to management on people strategy, workforce planning, employee relations, and HR operational excellence.
Key Accountabilities
- Maintaining up-to-date, accessible, and accurate HR record for all employees
- Implement HR strategy aligned with business objectives
- Drive HR governance, policies, and regulatory compliance across jurisdictions
- Managing workforce planning, recruitment and succession pipeline
- Leading performance management cycles and capability development programs
- Overseeing payroll governance and compensation frameworks
- Strengthening culture, engagement, and retention initiatives
- Advising leadership on employee matters, restructuring and organisational changes
- Implementing HR digitisation and maintaining HR analytics reporting
Key Responsibilities
Strategic HR Partnership
- Partner with leadership to support business strategy and manpower planning
- Advise management on workforce decisions and talent movements
- Lead HR reviews, audits, and reporting
- Foster a culture of accountability, productivity, and collaboration
Talent Acquisition and Development
- Develop hiring strategies for critical and future roles
- Oversee end-to-end recruitment for senior roles
- Maintain pipelines through networks, agencies and branding initiatives
- Implement succession planning for key positions
Performance Management
- Manage performance appraisal processes and KPI frameworks
- Implement competency and capability development structures
- Drive learning programs and assess training impact via ROI measures
- Support leadership development and internal talent growth
Employee Relations and Culture
- Lead conflict resolution, investigations and disciplinary cases
- Implement culture-building and retention programs
- Conduct employee engagement surveys and improvement plans
- Promote transparent communication across teams
Compensation, Benefits and Payroll
- Support salary structures, benchmarking and compensation reviews
- Ensure payroll accuracy and timely processing
- Lead benefit administration including insurance, allowances and EOSB
Compliance and Legal
- Ensure HR compliance under UAE Labour Law and GCC jurisdictions
- Oversee visa processing, contracts, EOSB and employee documentation
- Lead internal compliance reviews and labour risk mitigation
- Manage employee records and ensure confidentiality of sensitive information
- Prepare and formalize JD and KPI for all employees in alignment to departmental goals
Technology and HR Analytics
- Maintain HRMS systems and improve workflow automation
- Present HR dashboards on turnover, hiring, costs and performance
- Use data insights for decision support and forecasting
Experience and education
- Minimum 8 + years HR experience including strategic business partnering
- Experience across UAE/GCC mandatory
- Bachelor's degree in human resources or related
- Professional certification (CIPD / SHRM / CHRP) desirable
- Strong knowledge of labor laws and HR best practices in the UAE, Saudi Arabia, and other jurisdictions
- Experience in scaling HR systems or transformational projects
