Senior Human Resources Specialist

Job Title:

SENIOR PAYROLL & PERSONNEL SPECIALIST

Division/ Function: PAYROLL DEPARMENT

Reporting Structure:

Reports to:

• Payroll & Personnel Team Leader

Direct Supervision of:

• Payroll and Personnel Specialists

Duties & Responsibilities:

• Review all payroll outputs monthly to ensure accuracy and completeness using checklists; prepare payroll calculations for large headcount clients for Leader's review. Follow up on salary cost transfer from clients with finance team to ensure funds are received on time; any changes in outputs communicated by clients need to be applied on software; make sure social insurance formula is updated for all clients once communicated, whenever changed by authorities; ensure bank account details for each payslip processed is accurate.
• Responsible to reconcile social insurance actual versus system balances report differences to Team Leader; social insurance cases, online registration/de-registration, preparation of Form 2s.
• Update contact clients on the spot whenever new update is required; or delete when a client leaves.
• Responsible to review personnel files prepared by the team; review employment contracts and renewals prepared by the team;medical insurance tracker.
• Daily focus on closing out ticketing system pending cases; make sure all trackers are updated daily; ensure quick responses to all client emails and queries are handled.
• Handle new client onboarding on software;read new scope on agreements for clients to understand requirements; close clients on software monthly; ensure all scope items per client agreement are implemented and any additional services done invoiced.
• Request logos of clients for our website to match with current client lists. Send to Leader.
• Response to handle work permit process A-Z; ensure clients are communicated updated on the process; handle requests on urgent basis; handle CoE requests; ensure finance is communicated on progress so they can invoice clients;cancel work permits once confirmed to close by clients.
• Communicate to co-employees of clients the importance to minimise holidays balances quarterly; track co-employee vacation balances .
• Responsible for medical insurance renewal, additions of new joiners; deletion of leavers; and communication with clients.
• Annually, delegation letters to arrange with all clients, where applicable, and ensure 2 messengers from Keys side are included; handle year end closing process including tax reconciliations.
• Handle all online calls with clients when necessary; personnel onsite visits to clients.
• Handle monthly and quarterly tax filing report.
• Responsible to communicate to clients and implement ER fund calculations once headcount is reached

Core Deliverables:

• Social insurance tracker.
• Payroll overview report weekly.
• Contact list for clients.
• Work permit summary.
• Checklist of payroll outputs signed monthly.
• Payroll calendar.
• Local authority.
• Client notes summary.
• Weekly summary on cases.
• Social insurance reconciliation.
• Weekly report on email with cases per each client.
• Refundable deposit summary.
• Employees bank accounts tracker.

Internal Cross Working Relations (Departmental):

• Finance Team

Job Requirements:

Education:

• Bachelor's degree in a relevant field

Relevant Experience:

• At least 3 to 5 years of experience in a relevant to Payroll & personnel Specialist

Computer Skills:

• V. good computer skills, using Microsoft Office applications.

Language Ability:

• Excellent command of English & Arabic languages

Working Conditions:

• Office based
• Visits to clients