Senior Insurance Officer

Job description:

Purpose of the Job

The Senior Insurance Officer provides operational, analytical, and administrative support to both the Manager Insurance Claims and the Manager Group Insurance. The role ensures smooth coordination of claims and policy management activities, supports reporting and data integrity, and contributes to the overall efficiency of the insurance function.

Job Description

Claims Support
Assist in collecting and validating documentation for insurance claims.
Maintain claims tracking systems and ensure timely updates.
Support the preparation of claims presentations and submissions to underwriters.
Coordinate with stations and internal departments for claims notification and follow-up.
Contribute to monthly and quarterly claims reporting and dashboards.

Policy Management Support
Help gather and organize data for local policy renewals, including sum insured and limits.
Maintain the Global Insurance Policy Register and ensure data accuracy.
Assist in preparing renewal summaries and policy status reports.
Track mandatory insurance requirements and support policy optimization efforts.
Distribution of Insurance Certificates to relevant Stations and Stakeholders.

Contract Review Assistance
Log and track contracts and tenders received for insurance review.
Support documentation and follow-up with brokers on coverage clarifications.

Reporting & Analysis
Compile and format data for dashboards, reconciliations, and management reports such as Monthly Declarations to Finance
Maintenance of the Enhanced Liability Contract Database
Identify data inconsistencies and support resolution with relevant teams.

Training & Awareness
Assist in organizing training sessions and awareness campaigns.
Help prepare materials and communications for internal stakeholders.

Administrative & Coordination Tasks
Coordinate Premium Payment processes such as raising Purchase Requests (PR's) and ensuring the insurance premium payments are processed correctly via the Procurement System (Ariba)
Schedule meetings, maintain documentation, and support internal audits.
Liaise with brokers, underwriters, and internal teams as needed.

Job Requirements - Experience and Education

24 years of experience in insurance, finance, or data analysis.
Strong attention to detail and organizational skills.
Proficiency in Excel and data visualization/reporting tools.
Good communication and interpersonal skills.
Ability to manage multiple tasks and support cross-functional teams.
Eagerness to learn and grow within the insurance domain.

Leadership BehaviorsSimplification Collaborate & break silos Execution & Accountability Growth mindset Inclusion External focus SkillsAnalytical Skills Communication Skills Cross-Functional Collaboration Industry Knowledge