Senior Manager, Consulting
Today, every organization needs to be digital, powered by data, running in a multi-cloud world, ready to take on anything. Our Consulting team assesses customer's strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies customers gain market share and increase efficiency.
Join us to do the best work of your career and make a profound social impact as a Senior Manager on our Professional Services Consulting team for the CEEMETA division based in Dubai. As an added role you will be one of the 2 EMEA based Consulting Leads for the Security and Resiliency Practice.
What You'll Achieve
As a Senior Manager, you will be responsible for managing and leading a team of technical Project and Program Managers and highly Technical Consultants including establishment of operational objectives and work plans, responsibility for all people-management activities, aligning with stakeholders and maturing the Consulting Practice processes /procedures.
You will:
- Engage in the creation of work output such as long-term objectives and initiatives. Recruiting, training, and developing top talent
- Take responsibility for career development/planning, performance and pay discussions of team members. Drive organization-wide initiatives to promote customer success, innovation, and technical excellence
- Oversee project delivery and manage customer escalation. Work with global and local stakeholders to help drive success and growth of the consulting business in the region. Manage a large P&L for the Security & Resiliency Practice and CEEMETA Consulting business
- Drive business KPIs and operations metrics at organization level. Share quarterly forecast, capacity plan, pipeline development, capability building plan with executive leadership
- Closely work with the Practice Leads in the Global Practice Model to develop new offerings across multiple disciplines
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
- 20+ years of experience in leading teams in a consulting or professional services organization. Strong people management and mentoring skills with ability to drive high morale within a team
- Having managed large and widely dispersed teams of Program Managers and Technical Consultants. Strong creative problem-solving skills
- Experience in Security & Resiliency consulting business. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations
- Excellent communication and analytical skills, Strong customer handling skills
- Strong executive presence. Excellent presentation skills and excel knowledge. Passionate, self-driven and a go-getter mindset
Desirable Requirements
- Bachelor's degree in Information Technology or related field with 20+ years of relevant experience; or equivalent combination of education/professional experience in a similar role
- Prior experience in an IT consulting domain
- PMP or Scrum master or an equivalent certification
Here's our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Job ID:R279330Job Function: Professional Services
