About Dubai Holding Group Services:
Group Services is Dubai Holding's shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance. Group Services is dedicated to transforming operations, elevating service quality and cultivating specialized teams focused on excellence and innovation
Group Services comprises of:
Group Services Procurement delivers end-to-end value through strategic sourcing, supplier management, and contracting. Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.
Group Services Finance manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow. It empowers informed decision-making through insights that drive sustainable growth and profitability.
Group Services Human Capital manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people—the Group's greatest asset.
Empowering talent for the future: Group Services greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success. As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills and make a meaningful impact.
Dubai Holding Group Services (DHGS) proudly supports a diverse portfolio of companies:
• Dubai Holding Real Estate
• Dubai Holding Entertainment
• Dubai Holding Community Management
• Dubai Holding Land Estates
• Dubai Holding Hospitality
• Dubai Holding Investments
• Dubai Holding Asset Management
About the role:
The Manager, General Ledger and Reconciliation, is responsible for overseeing the day-to-day operations of the general ledger and the reconciliation processes within the Record to Report (R2R) function. This role is further responsible for process efficiency, reporting accuracy, and cross-functional collaboration. The role will also support the Associate Director – Record to Report in enabling value creation within the DH GS Finance sub-function through continuous improvement and optimisation of existing processes. The role will lead own team to foster customer centricity and service excellence, aligned to DH GS shared vision.
Key Responsibilities include:
General Ledger Management
- Oversee daily GL operations and ensure timely posting of all transaction
- Manage the month-end, quarter-end, and year-end close processes
- Review and approve journal entries, ensuring compliance with accounting policies
- Ensure proper controls are in place for GL transactions and system access
Reconciliation Process
- Oversee the preparation and review of all balance sheet reconciliations
- Ensure timely completion of bank reconciliations
- Ensure compliance with internal controls and accounting policies during the reconciliation process
- Drive collaboration with the other GS functional managers to ensure completeness of sub-ledger to ledger reconciliations
- Investigate and resolve discrepancies identified during reconciliations
- Implement and maintain a robust reconciliation tracking system
Reporting
- Analyse GL data to identify trends, variances, and anomalies
- Provide explanations for significant variances to senior management
- Support the preparation of external financial reports and regulatory filings
Compliance and Audit Support
- Ensure compliance with accounting standards (GAAP/IFRS) and internal policies
- Prepare audit schedules and support external auditors during audits
- Implement and maintain internal controls related to GL and reconciliations
Stakeholder Management
- Collaborate with other GS Finance teams to ensure the financial data is accurate and up to date
- Serve as the primary escalation point for critical issues, ensuring swift resolution through coordination with IT and other key stakeholders
- Supervise a team of Assistant Managers, Senior Associates, and Associates in GL and reconciliation function
- Build strong relationships with internal stakeholders, such as accounting, reporting, and IT teams, to ensure alignment of processes
- Provide regular updates and escalate issues to senior management in a timely manner
Internal Controls & Compliance
- Ensure adherence to internal controls and compliance procedures, identifying areas for improvement and driving corrective actions
- Monitor adherence to the risk assessment framework and checklists across all operations, systems, and processes; review risk assessment outcomes and identify relevant internal controls to close vulnerabilities
Process Improvement & Reporting
- Guide internal teams and support execution of special projects and initiatives to ensure continuous value addition by GS Finance in line with business goals Continuously assess and improve the efficiency of GL and reconciliation processes through automation and best practices
- Develop and implement best practices for reconciliation and reporting that enhance accuracy and reduce time spent on manual processes
- Manage the preparation and review of reconciliation reports and documentation for internal and external audits
- Align R2R processes across subsidiaries while maintaining flexibility
- Identify and recommend opportunities for cost reduction and efficiency improvement within existing processes
- Collaborate with internal and external stakeholders to ensure effective implementation of process improvements
Qualifications, Skills & Experience:
- Bachelor's degree in Accounting or Finance
- Professional certifications (CA, CPA, ACCA) is required
- 7+ years of experience in financial reporting, general ledger, and financial close processes
- Previous Big 4 experience is highly preferred with exposure to industries such as real estate, construction, asset management, investment, hospitality, entertainment.
- Strong expertise in financial controls, compliance, and governance frameworks
- Proven track record in stakeholder management and service excellence
- Strong leadership and relationship management skills with a customer focused approach
- Ability to manage multiple priorities in a fast-paced environment
- Strong understanding of finance function and processes
- Experience working in a finance shared services set up is preferred
- Experience working in the Middle East region is preferred
- Experience in ERP systems such as SAP, Oracle Fusion, Workday
- Experience in tools and technologies such as ARCS, BlackLine, RPA and AI-driven analytics etc.
- Strong knowledge of revenue recognition principles (GAAP/IFRS)
About the Benefits:
At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Classification: Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
