Senior Manager, People

Job title: Senior Manager, People

Location: Dubai,UAE

About noon

We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a (add title) who can help us move even faster.

noon's mission: Every door, every day.

About Dubai Mall

The Dubai Mall Online is the official digital platform of Dubai Mall, bringing together the mall's iconic retail brands into a single online shopping destination. Powered by best-in-class e-commerce technology, logistics, and customer experience capabilities, the platform enables customers to discover, shop, and receive products from multiple Dubai Mall retailers through a seamless digital journey.

Joining The Dubai Mall Online offers a unique opportunity to help build and scale a high-growth business from the ground up, working alongside some of the world's most recognized brands while shaping the future of omnichannel retail in the GCC.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. We are looking for a Senior Manager, People to join our Dubai Mall team. The ideal candidate will lead the people agenda for Dubai Mall, acting as a strategic partner to business leaders while driving the end-to-end talent acquisition and people strategy.

This role will be responsible for building and executing recruitment plans to attract top talent, strengthening employer branding, and delivering best-in-class HR practices across the employee lifecycle. The successful candidate will also lead initiatives in workforce planning, employee engagement, performance management, and organizational development to support a high-performing, customer-centric workforce.

• Lead the people strategy for Dubai Mall, partnering with business leaders to support business growth.
• Drive end-to-end recruitment and talent acquisition, ensuring timely hiring of high-quality talent.
• Develop workforce planning and talent pipeline strategies to meet current and future business needs.
• Oversee employee relations, performance management, and employee engagement initiatives.
• Coach and advise managers on people-related matters, employee development, and leadership effectiveness.
• Ensure compliance with UAE Labour Law, internal policies, and HR best practices.
• Partner with business leaders to develop organizational structures that support growth and operational efficiency.
• Lead the annual performance review, talent review, and succession planning processes.
• Manage complex employee relations cases, including disciplinary matters, grievances, investigations, and conflict resolution.
• Identify opportunities to streamline HR processes, improve efficiencies, and enhance the employee experience through automation and process improvement.
• Support business leaders with organizational design, restructuring, and workforce optimization initiatives.
• Act as a trusted advisor to senior leadership, providing data-driven insights and recommendations on people strategy and organizational effectiveness.

What you'll need:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 7+ years of experience in HR, including leadership and talent acquisition.
• Experience in retail or a fast-paced, customer-facing environment is highly preferred.
• Strong knowledge of UAE Labour Law and HR compliance requirements.
• Excellent stakeholder management, influencing, communication, and leadership skills.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Commercial mindset with the ability to align people initiatives to business objectives.
• Excellent problem-solving and decision-making skills with a pragmatic, solution-oriented approach.
• High level of integrity, professionalism, and discretion when handling confidential information.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Comfortable working in a dynamic, high-growth environment with changing priorities

Who will excel

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.