Senior Office, IT Support

Responsibilities

• Install, set up, maintain and fix IT equipment & systems in office
• Perform daily technical support on network, system, software and hardware
• Install and maintain network infrastructure (routers, switches, Wi-Fi, cabling)
• Set up and configure store systems such as POS, inventory platforms, digital signage, and access control
• Coordinate with vendors for internet service provider, payment services, and cabling needs
• Assist with new store openings, popup deployments, and store relocations

Requirements

• 5-7 years experience in IT support, preferably in retail industry.
• Strong troubleshooting skills across Windows/Mac, POS hardware, and networking basics.
• Experience with routers, switches, Wi-Fi, and device configuration.
• Customer-service mindset and ability to work independently in fast-paced environments.
• Willing to work on-site in retail locations with occasional off-hours support.