Job Description
To manage the execution of Field Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services).
To manage Customer relationships and third parties within the project scope. Accountable for project execution according to contract & specifications.
Key area of responsibility:
Is accountable for ensuring full safety for involved parties all along project Execution
Understand the project s contractual scope or additional requirements, be proactive to generate change order to improve GM
Time Management: Ensure project schedule is made/reviewed/updated and monitored to ensure timely completion of the project
Quality Management : Continuously monitor customer satisfaction, and strive for improvement. Lead the issue resolution (hot loop) in the project and provide inputs for continuous improvement (cold loop). Proper customer communication and update
Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, ...) to ensure consistent execution
Ensure project review happens at the appropriate level as per the defined project governance process
Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles.
Cost Management: Monitor and control Project spending versus budget. Strive for gross margin improvement.
Identify and alert on execution risks. Be proactive in resolving issues. Escalate to Sales to manage claims & variation orders
Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to recover customer receivables (payments ) are done
Ensure compliance to the statutory requirements
Project closure and project documentation archival
Conduct if necessary Lessons Learned session with the Sales and Tendering team to share feedback.
Anticipate book-to-bill forecast estimation based on upcoming projects.
Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to recover customer receivables (payments ) are done
Ensure compliance with the statutory requirements
Project closure and project documentation archival
Conduct if necessary Lessons Learned session with the Sales and Tendering team to share feedback.
Anticipate book-to-bill forecast estimation based on upcoming projects.
Engineering University Degree
Technical requirements
Medium and Low Voltage distribution solutions and/or UPS/cooling solutions
Mastering project management software tools (MS Excel, MS Project)
Language requirements
English fluency is a must
Desired Candidate Profile
Education:
Bachelor of Technology/Engineering
Gender:
nm
Nationality:
Any Nationality
