Accountabilities & Key Roles:
- Improve profitability and achieve set objectives and targets by proactively supervise managing relationship with existing and develop/build relationships with new CIB Clients .
- Handle the clients portfolio (directly) that are considered large/complex.
- Supervise the analysis and evaluation of credit data, financial modeling, and financial statements to determine the level of risk and provide credit recommendation proposals.
- Identify and report market opportunities
- Maximize and up-selling products to CIB Clients and cross-selling of other SBUs products and services.
- Ensure steadiness and growth for both Credit Facilities and Deposits portfolio's (simultaneous Growth) and follow-up on related issues with concerned parties.
- Conduct client calls/visits using preplanned call schedule to monitor relationships under management to maximize all potential relationship sales opportunities.
- Allocate targets and assign relationships to RMs, ARMs and ROs, and support and coach them.
- Supervise clients complaints, and service recovery process.
- Propose innovative and improvement initiatives to achieve business growth and continuity.
Job Requirements:
Education: BSc. in business or related field from a recognized University. Master degree is preferred.
Experience: 8 to 11 years of years of Banking experience in relationship management, of which 3 years in managerial role.
Competencies:
Technical:
- Good Computer skills..
- Comprehensive knowledge and understanding of banking products/services.
- Excellent Relationship Management skills.
- Proven analytical and modeling skills
- Strong understanding of financial statements.
Personal:
- Fluent in English and Target Market Language.
- Excellent leadership, communication, presentation, and interpersonal Skills.
- Ability to deal with conflicts.
- High level of emotional intelligence.
- Excellent negotiation skill.
What We Offer at Arab Bank
At Arab Bank, we offer a purpose-driven and inclusive environment where innovation, continuous learning, and employee wellbeing are at the core. We are proud to welcome individuals of all generations, genders, and backgrounds, valuing the diverse perspectives that strengthen our culture and contribute to our success.
