About the RoleWe are looking for a Senior Salesforce System Administrator with strong Lightning development capabilities to lead the evolution of our CRM landscape and directly support business growth.
This is a high-impact, hybrid Admin + Developer role where you will own the Salesforce platform end-to-end—optimizing sales processes, enabling data-driven decisions, and delivering scalable solutions that enhance productivity across the organization.
You will work closely with Sales, Customer Service, and Leadership teams to translate business needs into robust Salesforce solutions.
Key Responsibilities- Own and manage the Salesforce platform
- User management, roles, profiles, permissions, and security model
- System configuration, data integrity, and environment management
- Design and implement scalable solutions on Lightning Platform
- Develop using Apex, Lightning Web Components (LWC), and Flows
- Build custom objects, validation rules, and automation
- Drive sales process optimization
- Enhance lead management, opportunity tracking, and pipeline visibility
- Improve forecasting accuracy and reporting capabilities
- Partner with business stakeholders
- Gather requirements from Sales and Customer teams
- Translate business needs into technical solutions
- Manage integrations and data flows
- Integrate Salesforce with external systems (ERP, contact center, marketing tools)
- Ensure data consistency and reliability across platforms
- Deliver insights and reporting
- Build dashboards and reports to support decision-making
- Enable leadership visibility on KPIs and performance
- Ensure platform performance and governance
- Monitor system health, troubleshoot issues, and manage releases
- Enforce best practices in development, security, and data governance
Requirements- Experience:
- 3+ years of hands-on experience with Salesforce (Admin + Development)
- Proven experience in Lightning Platform development
- Technical Skills:
- Strong expertise in Apex, LWC, Flows, and Salesforce configuration
- Experience with Sales Cloud, including pipeline management and forecasting
- Solid understanding of data models, security architecture, and automation tools
- Business Acumen:
- Deep understanding of sales processes, CRM lifecycle, and revenue operations
- Ability to align Salesforce capabilities with business objectives
- Certifications (Required/Preferred):
- Salesforce Certified Administrator
- Salesforce Platform Developer I
- Soft Skills:
- Strong stakeholder management and communication skills
- Ability to work independently and drive initiatives end-to-end
Nice-to-Have- Experience with API integrations (REST/SOAP) and middleware tools
- Exposure to Salesforce integrations with ERP or contact center platforms
- Experience in insurance, financial services, or high-growth environments
- Knowledge of Salesforce reporting tools, Tableau, or Power BI
- Familiarity with DevOps practices (CI/CD for Salesforce)
Why Join Us- Own a critical platform that directly impacts revenue and customer experience
- Work in a high-visibility role with strong exposure to leadership
- Opportunity to shape and scale Salesforce in a growing organization
- Be part of a digital transformation journey, driving real business outcomes
- Collaborative environment with cross-functional impact
Call to Action- If you are passionate about building scalable CRM solutions and driving sales excellence through Salesforce, we would like to hear from you.
