Senior SOC Analyst (L2)

Responsibilities:

• Perform daily L1 reviews and ensure SOC L1 analysts comply with the analysis guidelines
• Provide technical assistance on escalated tickets to support timely resolution.
• Generate monitoring statistics for weekly meetings and quarterly reports.
• Present the Weekly, monthly, quarterly, and yearly customer reports.
• Follow up on client requests and maintain clear communication.
• Manage the SOC roster, ensuring proper shift coverage and staffing.
• Monitor and track L1 performance metrics (KPIs) for continuous improvement.
• Mentor L1 Analysts to strengthen technical skills.
• Enhance detection capabilities by providing recommendations for security monitoring devices such as EDR and SIEM.
• Performing root cause analysis and advanced investigations to determine the extent of the threat.
• Responding to and containing security incidents, minimizing their impact on network operations.
• Conduct threat hunting and threat intelligence activities.

Requirements:

• Bachelor's degree in engineering, Computer Science, or equivalent.
• Minimum of 3 - 5 years of experience in a Security Operations Center or related disciplines.
• Experience with enterprise security architecture and software tools such as SIEM, WAF, Firewalls, Email Security, IDS, IPS, EDR, DLP, etc.
• Good experience with operating systems (Windows and Linux)
• Experience with threat hunting, threat intelligence, and malware analysis.