Senior Specialist, HUSS Academic Operations - Office of the Dean of Humanities and Social Sciences

Reports to: Assistant to Dean (School of Humanities and Social Sciences, HUSS)

Purpose:

The job holder will serve as the operational and administrative hub for the HUSS Dean's Office, coordinating front-office operations, administrative support, and event logistics across the School's academic departments. The position supports the Dean and Associate Deans, provides front-line student support to the Office of Student Services during peak semester drop/add periods, and manages daily administrative workflows.

Responsibilities:

Executive & Operational Administrative Support:

• Provide high-level administrative support to the Dean and Associate Deans, while ensuring efficient daily operations and full compliance with university administrative standards

Front-Desk Operations & Stakeholder Engagement:

• Administer front-desk coverage, visitor onboarding, walk-in inquiries, guest itineraries, gate passes, ID processing, and campus access for visitors, faculty, and students, while ensuring a welcoming, professional, and service-oriented office environment

Faculty Contracting & Documentation Management:

• Coordinate the adjunct faculty contracts process across all departments, while ensuring complete regulatory compliance, documentation accuracy, and timely contract execution

Event Logistics & Guest Speaker Management:

• Coordinate end-to-end logistics for Dean's Office events, faculty meetings, school-wide gatherings, and visiting speaker engagements, while ensuring flawless execution and timely coordination

Special Programs & Awards Administration:

• Administer the administrative lifecycle of the annual HUSS Awards, while ensuring transparent processing and high-quality event delivery

Student Services Peak Support:

• Provide dedicated operational support to the Office of Student Services during the peak drop/add period at the start of each semester, while ensuring prompt student assistance, efficient workflow management, and minimal wait times

Administrative Compliance & HR Tracking:

• Maintain and log staff overtime records for the Dean's review and approval, while ensuring accurate record-keeping and alignment with HR reporting guidelines

Additional Related Duties:

• Perform other related duties as assigned

Requirements:

Minimum Education Requirements:

• Bachelor's degree is required

Experience:

• A minimum of five years of experience, including at least three years in a related field, e.g. student services or academic administration

Skills:

• Technical: Proficiency in Banner and Microsoft Office (Excel, PowerPoint, Word)
• Academic: Knowledge of University academic policies and procedures
• Operational: Strong project management, time management, and organizational skills; ability to multi-task under stress
• Communication: Excellent English (written/spoken); strong presentation and business skills
• Interpersonal: Excellent customer service skills; ability to work as a team player in a diverse community

This position is open until September 30, 2026

Placement is based on the candidate's experience and skills. Only candidates who make it to the shortlist will be contacted

The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply.

We thank all individuals who have expressed interest in working at The American University in Cairo.