KEY RESULTS ACCOUNTABILITIES
- Contributing to monitoring the department's execution plans
- Participating in committees and working groups as directed
- Performing other related duties as assigned
- Ensuring that all updates are reflected according to issued administrative decisions within the relevant systems
- Preparing reports submitted to the Director General and providing technical advice regarding them
- Reviewing institutional policies submitted by organizational units and their periodic reports according to the corporate documents policy standards
- Proposing developmental initiatives in the department's field of work
- Developing the current systems used by providing feedback on them based on feedback from organizational units and coordinating with the Institutional Technical Support Sector
- Conducting benchmarking (desk/field) to develop work methods in the department/supporting required studies and preparing technical reports on their outcomes for the purpose of developing the department's work
- Disseminating knowledge to department employees and authority staff in the department's fields of work and
- the systems used through preparing and implementing awareness workshops
- Ensuring that the department's work methods align with the Government Excellence System standards
- Preparing, developing, and implementing the Corporate Document Management System (operational agreements/frameworks, service level agreements) and reporting on them
- Preparing and updating the organizational structure review plan in coordination with the organizational units within RTA
- Preparing and reviewing corporate documents related to the department's tasks, such as policies/processes, and proposing developmental aspects for them
- Preparing technical studies related to requests from organizational units for organizational structure studies,
- reviewing roles and responsibilities, and submitting proposals for approval by the concerned authorities
CRITICAL COMPETENCIES
A. Behavioral Competencies
- Evoking and Transmitting Positive Energy
- Innovation and creativity
- Excellence in implementation
- Serving the community and responding to its needs
B. Technical Competencies
- Preparing executive reports
- Policy analysis and development
- Using the visio system
KNOWLEDGE, SKILLS AND EXPERIECE
Education
- Bachelor of Business Administration/Quality 8+ years of experience in the field
Skills
- Exceptional listener and communicator who effectively conveys information verbally and in writing
- Resourceful team player who excels at building trusting relationships with customers and colleagues
- Computer-literate performer with extensive software proficiency covering wide variety of applications
- Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
- Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation
- Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent tasks
- Innovative problem-solver who can generate workable solutions and resolve complaints
- Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards
