Senior Systems Specialist

Job Purpose:

Administer and support enterprise applications or systems through controlled configuration changes, maintenance of access and security controls, coordination of service resolution with providers, and adherence to release, documentation, and compliance standards to sustain operational stability, reliability, and audit readiness.

Key Responsibilities:

• Design, develop, and maintain scalable SharePoint and .NET solutions in alignment with enterprise architecture standards, performance optimization, and secure coding best practices

• Configure and enhance enterprise applications or systems through controlled change and release management processes to maintain operational stability and minimize risk

• Administer role-based access controls and security configurations in alignment with compliance policies to protect system integrity and safeguard organizational data

• Monitor performance and capacity of enterprise applications or systems utilizing defined service level metrics and diagnostic tools to sustain availability and support business continuity

• Coordinate incident and problem resolution by supporting root cause analysis and corrective action planning to reduce recurrence and improve the reliability of enterprise applications or systems

• Support testing and production releases by applying approved deployment controls and configuration standards to maintain release integrity

• Review and maintain technical documentation of enterprise applications or systems configurations and architecture components, and validate user guides to ensure alignment with internal standards and audit requirements

• Support internal and external audit processes by preparing required documentation and evidence to demonstrate compliance with established controls

• Coordinate with internal stakeholders and external service providers to ensure alignment on application requirements, issue resolution, and service delivery expectations

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline

• This role typically requires a minimum of 3 years of experience administering enterprise applications or business systems

• Experience working with SharePoint, .NET, and Mindex (Unified platform)

• Experience working within structured change and release management frameworks

• Exposure to vendor-supported application environments

• Experience supporting audit and compliance requirements within regulated or governance-driven environments