Search by job, company or skills

C

Service Delivery and Modernization Director

This job is no longer accepting applications

new job description bg glownew job description bg glownew job description bg svg
  • Posted 25 months ago

Job Description


Global professional services firm
Career path
About Our Client
Our Client is a global professional services firm known for its unwavering commitment to client success and cutting-edge solutions. With a confidential approach, we offer a trusted partnership that combines industry expertise and innovation to help organizations navigate their most complex challenges and achieve their strategic goals.
Job Description
Here's a summary of the key areas of responsibility and capabilities expected during your tenure as Service Delivery and Modernization Director:

Strategic Leadership:
Define how engagements align with broader business objectives.
Foster a team environment that promotes accountability and commitment to engagement objectives.

Project Leadership:
Lead projects and provide strategic direction for an exceptional client experience.
Plan and manage moderately complex engagements on time and within budget.
Mitigate risks affecting engagement financial.

Industry Expertise:
Develop deep sector expertise and manage engagements within your chosen industry/sector.
Lead initiatives to create and market intellectual capital in your sector.

Innovation and Problem Solving:
Recommend innovative approaches for data analysis and problem-solving.
Identify new ideas and opportunities, challenging conventional thinking.

Client Focus:
Focus clients on value-generating initiatives and monitor performance against corporate goals.
Strengthen client relationships beyond immediate needs, serving as a trusted advisor.

Technology and Integration:
Manage large-scale technology changes and deliver technology solutions.
Identify integration points between technology and business operations.
Apply knowledge of software development lifecycle methodologies.

Emerging Technologies:
Stay current with emerging technologies, such as Blockchain, AWS, and SAP.
Advise clients on sector-specific platforms and emerging tech trends.

Team Leadership:
Lead and manage large, complex teams across workstreams and geographies.
Maintain an end-to-end view of solutions and adapt as needed.
Anticipate issues and mitigate risks proactively.

Digital Evolution:
Continuously explore digital evolution within your domain.
Evaluate the practicality and potential of technologies for clients businesses.

Sales and Business Development:
Promote our services within your sector.
Utilize sales tools and negotiation skills to close opportunities.
Lead aspects of the proposal development process.

Alternative Delivery Models:
Propose alternative delivery models, e.g., Global, Delivery Center, Studio, when appropriate.

Intellectual Capital:
Develop, promote, and share intellectual capital.
Stay informed about relevant eminence and other intellectual capital.

Market Awareness:
Anticipate changes in clients businesses based on economic influences.
The Successful Applicant
Qualifications:
10+ years of relevant consulting or industry experience
A willingness to travel.
Business development experience and high comfort level meeting with and presenting to CxO and VP levels

Desired Candidate Profile


Education:
Bachelor of Technology/Engineering
Gender:
nm
Nationality:
Any Nationality


More Info

Job Type:
Industry:
Function:
Employment Type:

Job ID: 69238401