ServiceNow GRC Lead Consultant

JOB DESCRIPTION

Summery

We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance, Risk, and Compliance (GRC) modules, including Risk Management, Policy and Compliance, Audit Management, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders.

Key Responsibilities

• Lead technical design and architecture of ServiceNow GRC modules.
• Translate business requirements into secure, scalable ServiceNow solutions.
• Drive configuration, scripting, and integration efforts.
• Conduct code reviews, ensure best practices, and maintain high-quality standards.
• Collaborate with cross-functional teams, including risk, compliance, security, audit, and IT.
• Lead agile ceremonies (standups, planning, retros) and manage sprint deliverables.
• Mentor ServiceNow developers and administrators.
• Troubleshoot complex issues and provide ongoing technical support.
• Monitor platform performance and identify opportunities for optimization.
  

QUALIFICATIONS

• 7+ years of hands-on ServiceNow development experience.
• 3+ years working with ServiceNow GRC modules.
• Demonstrated experience as a technical lead in GRC implementations.
• Strong knowledge of JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
• Proven ability to manage technical teams and complex deployments.
• Excellent communication, leadership, and stakeholder engagement skills.
• Familiarity with data governance and regulatory frameworks.

Preferred Certifications

• ServiceNow Certified Implementation Specialist - Risk and Compliance.
• ServiceNow Certified Implementation Specialist - BCM.
• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• ITIL v4 Foundation (preferred).
• CRISC or equivalent GRC/security certification (a plus).