Site-based HR Specialist with hands-on experience supporting manufacturing operations across blue collar recruitment, engineeers recruitment, employee relations, performance management, and compliance. Proven ability to act as a trusted advisor to plant leadership, drive people initiatives aligned with business priorities, and ensure effective HR service delivery in high-volume, fast-paced industrial environments.
Key Accountabilities
- Partner closely with management and employees to strengthen work relationships, enhance engagement, and drive productivity and retention across plants and warehouses.
- Develop and implement manpower plans to ensure optimal workforce capacity and continuous enrichment of the company's talent pool.
- Manage end-to-end recruitment up to Grade 7, utilizing diverse sourcing channels, conducting structured interviews, and ensuring high-quality hiring decisions.
- Own the full hiring lifecycle, including preparation and follow-up of all employment documentation (offers, due diligence, Form 111, and medical checks).
- Conduct exit interviews and partner with line managers to analyze trends, improve employee experience, and recommend retention initiatives.
- Lead onboarding activities, ensuring effective safety and quality inductions to accelerate new hire engagement and integration.
- Serve as the first point of contact for employee inquiries, manage attendance and absenteeism records, and coordinate uniform distribution for shop-floor staff.
- Liaise with external auditors and ensure compliance with audit requirements, internal procedures, and operational standards.
- Support the Performance Management cycle by facilitating orientation sessions for managers, tracking progress, and reporting appraisal outcomes.
- Execute personnel operations and manage governmental interactions, including labor office inspections, social insurance, medical insurance, and regulatory documentation.
- Maintain accurate payroll inputs by recording attendance, leave, sanctions, and incentives to ensure compliant and timely employee compensation.
- Manage contract renewals, end-of-service settlements, and system updates for both permanent and outsourced employees.
- Administer medical insurance processes, including claims, reimbursements, and eligibility validation in coordination with the personnel function.
- Participate in Training Needs Analysis (TNA) and coordinate training logistics with L&D, ensuring effective implementation and reporting.
- Oversee reimbursement processes for both monetary and non-monetary employee entitlements.
Academic & Professional Qualifications
- Bachelor's degree in Human Resources Management, Business Administration, or a related field.
- HR Certificate certification is a plus.
- 13 years of relevant HR experience in operational or industrial environments.
- Demonstrated experience in site-based HR role, with prior exposure to managing plant or site HR operations and partnering with diverse business stakeholders.
- Strong understanding of HR operational processes within manufacturing or similar sectors.
- Excellent communication, stakeholder management, and problem-solving skills.
- Very good command of the English language.
- Advanced proficiency in Microsoft Office applications, especially Excel.
