Job Description: Site Reliability Engineer (SRE)
Location: Riyadh, KSA
Speaking Arabic & English languages required
About the Role
S2 Global is seeking a skilled and motivated Site Reliability Engineer (SRE) to support, implement, and maintain deployments of our CertScan platform. As a key member of our Systems Engineering team, you will design and develop scalable, maintainable, and highly available network architectures that align with business objectives and service-level agreements (SLAs).
This role ensures the stability, reliability, and integrity of our data transmission network infrastructure—enabling seamless service delivery for customers across global regions.
Key Responsibilities
Network Architecture & Deployment
- Plan, design, and deploy LAN, WAN, and wireless networks (routers, switches, firewalls, APs) with redundancy and recovery objectives.
- Implement regional LAN/WAN deployments including robust failover and high-availability strategies.
- Ensure the connectivity and performance of all networked systems and appliances.
Operations, Monitoring & Incident Response
- Analyze network performance, identify issues, and independently execute repairs.
- Implement, maintain, and optimize monitoring and alerting systems (e.g., Prometheus, Grafana, SolarWinds).
- Respond to incidents, lead troubleshooting efforts, and coordinate cross-team resolutions.
Systems Reliability & Automation
- Automate repetitive tasks such as deployments, scaling, and infrastructure management.
- Analyze system performance, identify bottlenecks, and drive improvements.
- Forecast infrastructure capacity to support expected traffic and load demands.
Collaboration & Stakeholder Management
- Work closely with development teams to design reliable, scalable, and maintainable systems.
- Partner with customer IT teams to meet compliance, security, and architectural standards.
- Interact with vendors and contractors to procure network equipment and services.
Documentation, Governance & Compliance
- Create and maintain accurate documentation for configurations, processes, and service mappings.
- Manage network configurations with proper versioning and change control.
- Maintain network asset inventory through CMDB.
- Conduct network/security audits and ensure backup and disaster recovery procedures.
- Develop and maintain policies for network administration and utilization.
- Ensure compliance with relevant regulations (e.g., PCI, SOX).
Required Education & Experience
- Bachelor's degree in a related field, or equivalent experience.
- 5+ years in networking and network security (VPNs, enterprise routing, L3–L7 switching).
- 2+ years in enterprise network design and implementation.
- 2+ years working with firewall/switch technologies.
- 1+ year in MPLS or VPLS network design.
Technical Skills
- Monitoring systems: SolarWinds, Prometheus, Grafana, Nagios, Datadog.
- Networking: Cisco, Aruba, Fortinet.
- Virtualization: Hyper‑V, VMware.
- Systems: Windows Server, SQL Server, Active Directory.
- Storage: NetApp, EMC, HP Storage, MinIO.
- Cloud familiarity: AWS (preferred), Azure, or Google Cloud.
- Programming/scripting in Python, Go, or Java.
- Experience with Linux/Unix environments.
- CI/CD pipeline development and maintenance.
Preferred Certifications
- ITIL Foundations v3
- Cisco certifications: CCNA, CCDA, CCDP, CCNP
- Fortinet or related industry certifications
Soft Skills
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- High attention to detail with strong self‑motivation.
- Ability to work independently and in collaborative environments.
- Customer‑focused mindset.
Additional Requirements
- Ability to work on‑call as required.
- Willingness and ability to travel up to 100%.
- Valid driver's license and ability to access multiple field locations.
- Understanding of data privacy laws and regulatory requirements (e.g., PCI, SOX).
