Employer Overview
A national-scale private cloud platform provides secure and reliable IT services across multiple subsidiaries. The platform delivers multi-tenant, high-availability infrastructure with integrated monitoring, security, and compliance, ensuring threat detection, operational health, and regulatory alignment across hybrid environments.
Job Summary
The SOC & NOC Engineer is responsible for monitoring, securing, and maintaining the operational health of the private cloud platform. The role ensures real-time threat detection, incident response, vulnerability management, and compliance adherence, supporting high availability and continuous service performance.
Key Responsibilities
- Monitor infrastructure, applications, and security events using SIEM and monitoring tools
- Analyze and respond to security alerts, incidents, and anomalies
- Perform vulnerability assessments and coordinate remediation activities
- Manage patch compliance and security assurance processes
- Operate and maintain SIEM/SOAR platforms (Elastic Stack, Splunk, or similar)
- Provide Tier-1 and Tier-2 support for infrastructure and security incidents
- Escalate critical issues to engineering teams and track resolution
- Support audit, compliance, and reporting requirements
- Participate in incident response and threat hunting activities
Requirements
- Bachelor's degree or Diploma in Cybersecurity, IT, Networks, or a related field (preferred)
- 37 years in SOC, NOC, or security operations roles
- Experience in enterprise or cloud environments preferred
- Strong log analysis, troubleshooting, and basic networking knowledge
- Strong analytical and problem-solving abilities
- Excellent communication and collaboration skills
- Detail-oriented with a proactive security mindset
- Ability to work independently and in cross-functional teams
- SIEM platforms: Elastic, Splunk, or similar
- Monitoring tools: APM, infrastructure monitoring, logging
- Vulnerability scanning tools: Tenable or similar
- Security operations, incident response, and threat analysis
- Patch management and compliance frameworks
- Basic networking knowledge: TCP/IP, routing, firewalls
- Proficiency with security monitoring, incident tracking, and reporting tools
- Familiarity with hybrid and multi-site cloud environments
- Fluency in English (written and spoken)
- Arabic is a plus
- Ability to maintain 24x7 platform monitoring and availability
- Capacity to perform real-time incident response and escalation
- Ability to coordinate vulnerability remediation and compliance processes
- Capability to support Tier-1/Tier-2 SOC/NOC operations and reporting
- CompTIA Security+
- Certified SOC Analyst (CSA) or equivalent
- Tenable certification (if applicable)
- ITIL Foundation
