Social Media Account Director

As a Social Media Account Director, you will lead a portfolio of key social media accounts in Egypt, overseeing both strategy and execution. You will drive content direction, strengthen account management, and ensure client satisfaction while mentoring a team of pod leads and account executives. Acting as the bridge between creative content and client service, you will ensure that campaigns are cohesive, innovative, and deliver measurable business results.

1. Strategic Leadership

Lead the development and execution of social media strategies that align with clients business objectives.

Oversee content calendars, campaign planning, and creative ideation in collaboration with content and design teams.

Analyze performance metrics and translate insights into actionable improvements.

2. Team Development & Mentorship

Train and mentor Account Executives, enhancing their strategic, communication, and client management skills.

Create growth paths and knowledge-sharing initiatives within the team.

3. Account Management Oversight

Supervise and refine response management across all accounts to ensure brand tone consistency and audience engagement.

Implement monitoring systems and ensure timely, accurate responses across all platforms.

4. Client Relationship Management

Serve as the main point of contact for key clients, providing strategic consultation and performance reviews.

Proactively identify opportunities to improve results, upsell services, or introduce innovative approaches.

Ensure all deliverables meet agreed quality, timelines, and client expectations.

5. Cross-Team Collaboration

Act as the link between content, creative, and client servicing teams to ensure unified and efficient campaign delivery.

Streamline communication and ensure alignment in brand direction, content tone, and campaign objectives.

6. Performance and Growth

Review monthly and quarterly account reports, identifying trends, challenges, and opportunities.

Propose optimization strategies to drive engagement, reach, and conversion.

Bachelor's degree in Marketing, Communications, or related field.

8+ years of experience in social media management, with at least 2 years in a leadership or client-facing role.

Proven experience managing large-scale social media accounts and teams.

Strong analytical, strategic thinking, and client communication skills.

Deep understanding of social media platforms, trends, and account management tools.