A Spa Therapist at SEVEN is a dedicated professional who provides a range of therapeutic treatments and wellness services to promote relaxation, rejuvenation, and overall well-being. This role involves delivering exceptional, personalised experiences that align with SEVEN's commitment to redefining wellness. Working within our luxurious wellness environment, the Spa Therapist plays a key role in ensuring each guest feels restored and cared for, embodying SEVEN's philosophy of holistic health and elevated service.
Wellness Treatments
Key Responsibilities and Expectations:
- Perform a range of specialised spa treatments, including deep tissue massage, signature massage, dry cupping therapy, Madero therapy, and lymphatic drainage.
- Tailor treatments to each guest's needs while adhering to industry best practices, such as identifying contraindications and ensuring safe and effective delivery of therapies.
- Customise treatments to meet individual client needs and preferences.
Guest Interaction
- Greet clients warmly and ensure they feel welcome and comfortable.
- Conduct pre-treatment consultations to understand health concerns or contraindications.
- Provide aftercare advice, including product recommendations and wellness tips.
Operational Excellence
- Prepare and maintain treatment rooms, ensuring a clean, relaxing, and hygienic environment.
- Manage appointment schedules effectively, ensuring punctuality.
- Handle spa products, tools, and equipment with care, adhering to safety standards.
Retail And Product Knowledge
- Stay informed about spa product lines and services to confidently recommend items to guests.
- Support retail sales by educating clients about products that complement their treatments.
Team Collaboration
- Work closely with other spa professionals, CRO, spa supervisor / managers, and therapists, to ensure seamless operations.
- Participate in team meetings, training sessions, and workshops.
