Bold Hospitality. Grand Experiences.
Red Sea Global is proud to partner with Grand Hyatt, one of the world's most iconic luxury hotel brands. With its bold architecture, world-class dining, vibrant design, and curated wellness experiences, Grand Hyatt The Red Sea is more than a hotelit's a destination within a destination, setting a new standard for indulgent luxury in Saudi Arabia.
At Grand Hyatt, care is the most powerful force in hospitality. It lives at the heart of everything we dofrom the way we welcome our guests to how we uplift and empower our people. Our purpose is simple yet profound: We care for people so they can be their best.
Where Every Moment is Grand.
Why Join Grand Hyatt
- At Grand Hyatt, we don't just offer jobswe offer a stage for you to shine.
- Our colleagues are confident dreamers, warm hosts, and bold creators who bring captivating energy to every detail and every guest moment.
- We build spaces that are luxurious yet welcoming, striking yet sincereand we give you the tools, trust, and freedom to make every gesture feel grand.
- Whether it's a quiet moment of care or a show-stopping experience, your role here will help define a new era of Saudi hospitality.
Your Journey Starts Here
- We're seeking passionate individuals with ambition, authenticity, and flair to join us at Grand Hyatt The Red Sea. If you're ready to bring grand moments to lifeand create a few of your own along the waywe'd be proud to welcome you to the team.
Job Purpose:
- As Spa Therapist at Grand Hyatt The Red Sea, your main role is delivering exceptional, personalized bodywork and wellness experiences that support relaxation, rejuvenation, and overall well-being.
- Rooted in mindfulness and the Grand Hyatt The Red Sea philosophy, each session is designed not only to address physical needs but also to foster a deeper sense of presence, balance, and connection.
- With expertise in a variety of techniques and a commitment to service excellence, the Spa Therapist ensures that every guest experience is thoughtful, intentional, and aligned with their unique wellness journey.
- This role is integral to creating a tranquil, welcoming environment where guests feel cared for, respected, and inspired to reconnect with themselves.
Job Responsibilities:
Please note that the responsibilities outlined below are not exhaustive. Grand Hyatt The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Spa Therapist you will need to:
Guest Experience & Bodywork Services:
- Deliver a wide range of spa treatmentsincluding massage, body therapies, and signature Grand Hyatt treatmentswith professionalism, attentiveness, and personalized care.
- Conduct thorough pre-treatment consultations to ensure safety, comfort, and customization aligned with guest needs and goals.
- Incorporate breathwork, mindfulness cues, or guided relaxation where appropriate to enhance the guest's sense of presence and awareness.
- Provide thoughtful aftercare recommendations, supporting each guest's continued well-being beyond the treatment room.
- Foster a calm, compassionate, and respectful environment, ensuring that every guest feels seen, supported, and fully at ease.
Operational Standards & Cleanliness:
- Prepare treatment rooms with intention and precision, ensuring cleanliness, organization, and ambiance in alignment with Grand Hyatt standards.
- Maintain all spa equipment, linens, and tools in excellent condition, ensuring compliance with health and hygiene protocols. Any issues should be reported immediately to the relevant department.
- Stay up to date with internal protocols and safety practices, including the correct use of products and guest documentation systems.
- Assist with inventory management, restocking supplies, and supporting spa operations as needed.
- Follow the working schedule diligently and respect the timing of all treatment services. Support the team in delivering seamless service by coordinating with all spa team members on bookings, service delivery, room setup, and restocking of necessary items.
Professional Excellence & Development:
- Continuously refine and expand treatment skills through participation in Grand Hyatt's in-house education, certifications, and development programs.
- Stay informed on emerging trends in spa therapies, wellness techniques, and mindful bodywork practices.
- Contribute to a collaborative team culture by sharing knowledge, supporting colleagues, and participating in team meetings or cross-department wellness events.
- Represent the Grand Hyatt brand with warmth, professionalism, and a strong sense of purpose.
- Foster strong guest relationships by providing personalized, memorable experiences, and actively contribute to maintaining high guest satisfaction and positive reviews across social media and feedback platforms.
Revenue Generation & Guest Upselling:
- Offer informed, personalized recommendations for additional spa services, wellness sessions, and retail products that support guest goals.
- Collaborate with spa, fitness, and wellness teams to cross-promote complementary experiences, enhancing the guest's holistic journey.
- Support the achievement of spa revenue targets through service excellence, thoughtful upselling, and consistent guest engagement.
- Demonstrate deep knowledge of the spa menu, Grand Hyatt philosophy, and overall resort offerings to guide guests seamlessly through their wellness experience.
Qualifications & Experience:
- Certified Massage Therapist or equivalent license recognized in the country of origin and/or Saudi Arabia.
- Minimum 2 years experience in luxury spas, wellness retreats, or hospitality environments.
- Skilled in a range of techniques including Swedish, deep tissue, Thai, aromatherapy, facial and body treatments.
- Experience with holistic or wellness-based bodywork modalities (e.g., reflexology, lymphatic drainage, prenatal massage) is an advantage.
- Proficiency in English; Arabic language skills are a plus.
- Knowledge of anatomy, contraindications, and professional draping standards.
- Additional certifications in wellness practices (e.g., mindfulness, salon services, meditation, yoga, nutrition) are considered an asset.
- Warm, respectful, and attentive presence with strong guest communication skills.
- Exceptional bodywork skills paired with intuitive guest care and responsiveness.
- Detail-oriented, organized, and dependable in all aspects of spa operations.
- Comfortable working both independently and within a cross-functional wellness team.
- Passionate about wellness, service excellence, and contributing to a transformative guest experience.
- Emotionally intelligent, grounded, and able to hold calm and professional space for a wide range of guest needs.
