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Koinz

Sr. Growth Specialist (CVM)

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Job Description

As a Senior Growth Specialist with the Customer Value Management (CVM) team at Koinz, you will play a pivotal role in driving the company's growth initiatives. You will be responsible for developing and executing strategies to enhance customer acquisition, engagement, retention, and revenue generation. This role demands a creative, analytical, and results-driven individual who thrives in a fast-paced startup environment.

Key Responsibilities

  • Strategy Development: Collaborate with the CVM team to design and implement advanced growth strategies aimed at increasing customer engagement and lifetime value
  • Data Analysis: Analyze customer data to identify trends, patterns, and opportunities for growth. Use insights to inform decision-making and strategy formulation. Utilize advanced analytical tools and methodologies to drive deeper insights
  • Campaign Management: Plan, execute, and optimize multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messages. Lead the development of high-impact campaigns and oversee their execution
  • Customer Segmentation: Develop and refine customer segmentation models to deliver personalized marketing messages and offers. Implement and manage sophisticated segmentation techniques to enhance personalization
  • Performance Tracking: Monitor and report on key performance indicators (KPIs) related to customer acquisition, engagement, retention, and revenue growth. Provide actionable insights to improve performance. Conduct in-depth performance analysis and present findings to senior leadership
  • Collaboration: Work closely with cross-functional teams including Product, Marketing, and Data Analytics to ensure alignment and execution of growth initiatives. Act as a key liaison between teams to drive strategic initiatives
  • Innovation: Stay up-to-date with industry trends and best practices in growth marketing. Experiment with new channels, tools, and tactics to drive growth. Identify and implement innovative growth strategies

Qualifications

  • Education: Bachelor's degree in Marketing, Business, Economics, or a related field.
  • Experience: 3-5 years of experience in growth marketing, customer value management, or a related role, preferably within a tech startup or digital environment.
  • Skills:
    • Strong analytical skills with proficiency in data analysis tools and techniques
    • Excellent communication and interpersonal skills
    • Creative thinking and problem-solving abilities
    • Proficiency in marketing automation tools and CRM systems such as Firebase or any alternative, and WebEngage, or any alternative
    • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Personal Attributes:
    • Self-motivated with a strong desire to learn and grow
    • Detail-oriented with a focus on delivering high-quality work
    • Adaptable and open to change
If you are passionate about growth marketing and eager to make a difference in a dynamic startup, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.

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About Company

Job ID: 144193551