This is your opportunity to become a core part of On's Retail team based in Riyadh-Kingdom. This store is our second store in the Kingdom of Saudi Arabia. On will rely on you to provide support to the Deputy Store Manager and retails sales team to ensure operational excellence in the boutique including overall inventory management, BOH and storage standards. As a brand, On is always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.
Your mission
- Continuously embody and communicate On's values and brand philosophy to internal and external customers
- Open and close store following protocol
- Keep an accurate and up-to-date inventory of all items stored Conduct periodic audits to reconcile records with actual inventory
- Contribute feedback to store leadership to continuously improve store processes and BoH operations to deliver a premium experience to our customers
- Assist with inventory management, placing new product orders and fill-in orders
BOH (Back of House):
- Ensure physical inventory is synced with digital inventory system (Enterprise Resource Planning tool) to ensure accurate management of frequent product replenishment, sales tracking and loss prevention program (inventory shrink)
- Ensure well-functioning stock room to allow fast scouting of products for customer service on shop floor
- Manage saleable and non-sellable merchandise (e.g. Try On shoes) inventory levels
- Be main contact person for store leadership and IT / Facility Management functions for operational questions around product flows and healthiness of store systems
- Ensure wider store team is trained on BoH processes and standard procedures
- Support smaller maintenance and facility management work to keep store to premium standards and ensure operational functionality
- Act as system & IT expert to provide first level troubleshooting for store team (e.g. POS), help testing of IT Systems and training store team in use of technology applied in store
Your story:
- 3+ year of experience within a retail work environment un a similar role
- Strong communication and interpersonal skills
- Ability to take initiative, learn quickly, and work both independently and as part of a team
- Eye for maintaining outstanding store condition
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business Experience using Data visualization tool ( such as Cegid, SAP Retail, Sales Force)
- Ability to read, write and speak English fluently