Work as per daily plan and achieve the pre decided sales targets
Ensure maximum up-selling, Extended warranty and cross selling
Assist the customers in their buying process and maximize the conversion
Provide technical product information and demonstration which help them make informed purchases and support in doing configuration of the buying unit
Facilitate a pleasant and hassle free experience for customers and resolve customer complaints effectively within the specified SOPs
Manage shelf space to drive efficiency and achieve targeted sales
Support the VM team to ensure that merchandise is stacked on shelves as per the VM guidelines while ensuring maximum utilization of the available space
Adhere to the guidelines (SOPs) to achieve efficiency
Follow all standard operating procedures for activities such as customer returns, exchange, price discounts etc.
Execute the sales promotion activities and campaigns in coordination with Store Manager
Maintain the stock accuracy in the Storeand update physical stock in the Storeand that in the system
Merchandise dusting of entire sectionand section readiness in terms of product alignment as per SOP
Stay abreast of the latest product features and quality norms as well as promotional programs relevant to the assigned category, in order to better serve the customers.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Experience and skills:
Proven experience as a Sales Representative, preferably in electronics (Mobile phone sales) or technology products.
Strong understanding of electronic products and ability to explain technical features clearly.
Excellent communication, negotiation, and presentation skills.
