About the Company
An iconic Italian Luxury House is seeking a sophisticated and results-driven Store Manager to lead its prestigious new opening in Dubai. This is a unique opportunity to launch a flagship presence in the Indian market, embodying the heritage, craftsmanship, and Passione of an anonymous global leader in luxury.
About the Role
As Store Manager, you will be the brand's primary ambassador. You will lead the strategic and operational management of the boutique, ensuring an unparalleled customer experience while driving commercial success.
Responsibilities
- Team Management: Build, inspire, and mentor a high-performing team, fostering a culture of excellence and luxury service.
- Clienteling & CRM: Develop and execute sophisticated clienteling strategies to recruit, retain, and elevate the local and international VIP client base.
- KPI & Performance: Take full ownership of the P&L, monitoring and optimizing KPIs (Conversion, UPT, ATV) to exceed sales targets.
- New Opening Excellence: Oversee all launch phases, from recruitment and training to visual merchandising and grand opening events.
- Operational Integrity: Maintain impeccable standards of store operations, inventory management (Stock), and brand image.
Qualifications
- Experience: Minimum 5 years of management experience within a prestigious Luxury/High-End retail environment.
- Expertise: Proven track record in achieving complex KPIs and managing a high-volume luxury business.
- Leadership: Strong team-management skills with the ability to lead by example on the sales floor.
- Client-Centric: Expert-level knowledge of Clienteling and personalized service.
- Language: Fluency in English (Italian is a plus).
- Attributes: Exceptional communication skills, grooming, and a Luxury-oriented mindset.
Required Skills
- Strong team-management skills.
- Expert-level knowledge of Clienteling and personalized service.
- Exceptional communication skills.
Pay range and compensation package
A competitive compensation package with high-incentive bonus structures.
Equal Opportunity Statement
Career growth opportunities within a global Italian organization. A prestigious and dynamic work environment.
