Strategic Account Manager

Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead.

What You'll Do

1. Lead the development and operation of international and regional chain brands, driving user acquisition and scale growth for assigned strategic accounts and delivering ambitious performance targets in a competitive market.
2. Drive deep collaboration between international and regional chain brands and the platform across brand marketing, promotional activities, and user operations, strengthening partnership and long-term brand stickiness with Keeta.
3. Develop a deep understanding of food and beverage industry categories and brand operation models, identify business development opportunities, and formulate tactical plans covering growth, marketing, user experience, and membership programs to strengthen Keeta's influence within the industry.
4. Act as a bridge between strategic brand partners and the platform's delivery operations, establishing strong cross-functional communication with the delivery department and continuously optimizing the brand delivery service experience.
5. Gather frontline marketing intelligence, user feedback, and local market dynamics to provide actionable insights that inform company-level strategic decision-making.

What We Need From You

1. 5+ years of experience in key account management, channel development, or retail management, with a solid foundation in stakeholder and team management.
2. Strong business negotiation and market expansion capabilities, with a proven ability to identify client and user needs and a proactive, solution-oriented mindset.
3. Demonstrated experience in process and project management, with the ability to drive multiple complex workstreams concurrently.
4. High reliability and resilience, with strong work enthusiasm and a collaborative team spirit.
5. Fluent in English (speaking, reading, and writing), capable of using it as a working language.
6. Experience in the food delivery industry or participation in key milestone projects is a strong plus.

What Makes This Role Exciting

1. Play a pivotal role in Meituan's global strategic expansion, competing directly with international players and shaping how the world's leading delivery platform wins in new markets.
2. Own high-impact strategic accounts end-to-end — from acquisition to growth — with direct visibility to senior leadership and real influence on business outcomes.
3. Work in a multicultural, entrepreneurial environment with access to tailored development programs and collaboration with colleagues from around the world.

Why Join Keeta

1. Join a Leading Global Delivery Platform With Massive Impact

As the driving force behind Meituan's global expansion, Keeta is delivering more than just food and goods, but real impact too. We believe in growth that lifts everyone: our people, our partners, and the communities we serve. With deep insights into global markets and a commitment to local innovation, we're uniquely positioned to seize high-growth opportunities while helping people eat better and live better. This is a business that's constantly evolving, adapting, and expanding. We don't just think globally; we act on it, building solutions that resonate worldwide. By joining Keeta, you'll shape the future of delivery—with Meituan's established platform and unparalleled expertise behind you—and see your impact reach communities across the globe.

2. Accelerate Your Growth With Unbounded Opportunities

With Keeta's global reach, your potential has no borders. You'll navigate diverse markets and cultures, developing both a global mindset and local expertise. Every project challenges you to create solutions that resonate worldwide, taking the business and your career further than you could imagine. From winning a city to expanding across the country—this is where careers accelerate. You'll embrace the intensity of a startup-like environment to pioneer what's never been done. Expect continuous learning with curiosity, real ownership, and the space to innovate creatively. Every milestone unlocks new possibilities for you—each more ambitious than the last.

3. Collaborate With a Dynamic, Diverse Team of Top Talent

At Keeta, you'll work with a team that thrives on collaboration. We tackle challenges head-on, driven by a shared determination to deliver results. Open debate and bold ideas are encouraged—because great solutions emerge when perspectives converge. This energy fuels how we work: dare to dream, eager to improve, and always focused on what moves us forward. For us, true progress lies where efficiency meets collaborative breakthroughs. With teammates from over 40 countries, we outthink the expected and outdeliver the exceptional.