Strategic Accounts Manager - Oil & Gas / Manufacturing

Strategic Account Manager Energy

About Immensa

Immensa is transforming how the world's largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies.

We partner with some of the world's largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.

Role Overview

We are seeking a Strategic Account Manager to develop and expand relationships with enterprise customers in the Energy sector.

This role is responsible for driving long-term value creation across key accounts, ensuring customers fully adopt and scale Immensa's Digital Inventory solutions. You will operate at the intersection of commercial engagement, account strategy, and stakeholder management, helping grow partnerships across multiple sites, business units, and operational teams.

Working closely with Immensa's commercial, technical, and operational teams, you will ensure Immensa is positioned as a trusted partner supporting critical supply chain and operational challenges.

Key Responsibilities

Strategic Account Leadership

Own and develop a portfolio of enterprise accounts within Energy and asset-intensive industries

Build trusted relationships across engineering, operations, supply chain, procurement, and leadership teams

Manage complex organisational dynamics across large industrial customers

Long-Term Account Growth

Develop and execute strategic account plans aligned to customer priorities and Immensa's growth objectives

Identify and prioritise expansion opportunities across additional sites, business units, and use cases

Grow Immensa's share of wallet while protecting long-term customer trust and partnership

Customer Value & Adoption

Ensure customers fully adopt and maximise the value of their Digital Inventory programmes

Coordinate with internal technical, operational, and delivery teams to support successful deployments

Maintain strong visibility into customer priorities, risks, and evolving operational challenges

Executive Engagement & Governance

Support senior-level discussions, reviews, and planning sessions with customer leadership

Manage relationships across complex, multi-layered organisations

Help resolve customer issues and coordinate internal resources when needed

Account Intelligence & Expansion Strategy

Gather and synthesise account intelligence to identify strategic growth opportunities

Contribute to prioritisation of expansion opportunities

Maintain disciplined forecasting and account planning processes

Required Experience & Background

Essential

510 years experience in enterprise account management, strategic sales, or major account roles

Experience working with large organisations in Oil & Gas or Energy industry

Proven ability to develop and expand enterprise relationships

Comfortable navigating complex stakeholder environments

Strong communication and stakeholder management skills

Highly Desirable

Experience in Energy industry supply chain, manufacturing, or spare parts

Familiarity with spare parts management, MRO, asset management, or industrial operations

Experience supporting multi-site enterprise customers

Skills & Attributes

Exceptional relationship-building and stakeholder management capabilities

Strategic thinker able to prioritise long-term growth opportunities

Strong commercial judgement with a partnership-first mindset

Structured and disciplined in account planning and forecasting

Comfortable navigating complex organisational environments

Patient, resilient, and able to build trust over long enterprise cycles

What Success Looks Like

Strong trusted relationships established with enterprise customers

Successful adoption and expansion of Digital Inventory programmes

Growth of account revenue and share of wallet

Recognition by customers as a trusted operational partner

Why Join Immensa

Work on mission-critical industrial challenges with global industry leaders

Be part of shaping the future of Digital Inventory and distributed manufacturing

Operate at the intersection of technology, operations, and industrial transformation

Join a growing company with global ambition and meaningful impact