Strategic Partnership Engineer (Hunter - Key Account Manager)
The Strategic Partnership Engineer leads Immensa engagement with key clients major NOCs, IOCs, and petrochemical companies driving long-term partnerships in digital warehousing and localized manufacturing. This role focuses on strategic relationship building, account expansion, and supporting large-scale digitization initiatives.
Key Responsibilities
Account Management & Relationship Building
- Serve as Immensa primary point of contact for assigned strategic accounts.
- Map client organizations to identify decision makers and influencers.
- Build and maintain trusted relationships at all levels from operations to executive management.
- Act as the client advocate within Immensa to ensure satisfaction and resolve issues proactively.
- Conduct regular account reviews to track progress, KPIs, and upcoming opportunities.
Business Development & Strategic Growth
- Identify new opportunities within existing accounts including digitization assessments, digital library expansion, and local manufacturing projects.
- Lead technical discussions, workshops, and presentations to position Immensa as a strategic partner.
- Support clients in preparing business cases and internal approvals for new projects.
- Monitor client industry updates, procurement plans, and localization initiatives to align Immensa's offerings.
Commercial & Operational Coordination
- Ensure proposals are developed in line with Immensa vision and customer needs
- Coordinate with technical, design, and production teams for solution alignment.
- Oversee order management, delivery follow-up, and after-sales support.
- Track account financial performance and ensure revenue realization.
Strategic Reporting & Collaboration
- Maintain updated account pipelines and forecast revenue.
- Share customer insights and feedback with internal teams to enhance Immensa services.
- Collaborate with marketing on case studies, success stories, and industry visibility.
- Support strategic tenders, registrations, and contract renewals.
Scope of Authority
- Lead end-to-end customer relationship for assigned key accounts.
- Influence strategy and target setting for client engagement and revenue targets.
Qualifications & Skills
- 58 years of experience in Key Account Management or Strategic Sales within oil & gas or petrochemical sectors.
- Bachelor's degree in Engineering or Business.
- Proven track record of managing and growing major accounts (e.g., ADNOC, Aramco, Exxon, Shell..).
- Strong technical understanding of digital inventory systems and supply chain digitization.
- Excellent stakeholder management, communication, and negotiation skills.
- Ability to work cross-functionally and lead high-value projects from inception to delivery.
- Strong commercial judgement and familiarity with contractual frameworks.