Student Advisor

As a Student Advisor, you will speak with prospective learners, understand their goals and needs, explain the different programs available, and help them choose the course that is genuinely right for them.

We're looking for someone who can listen, understand, advise, and build relationships with learners who are looking for the right learning opportunity.

You will be responsible for guiding each learner through their journey, from their first inquiry, answering their questions and providing personalized advice, through to enrolment and a smooth start to their course.

What you'll be doing:

• Speaking with prospective learners through phone, WhatsApp, email, and other channels

• Understanding their goals, needs, and learning objectives

• Recommending the most suitable course or program

• Explaining course options, levels, schedules, fees, and enrolment procedures

• Following up with prospective learners and helping them make their decision

• Supporting learners through the registration and enrolment process

• Maintaining accurate records and follow-ups through our CRM

• Working closely with our academic and operations teams

• Building long-term relationships and delivering an excellent learner experience

We're looking for someone who is:

· MINIMUM B2 level of English

· A strong communicator and an excellent listener

· Confident, friendly, and professional

· Genuinely interested in helping people achieve their learning goals

· Good at asking the right questions and understanding people's needs

· Organized and consistent with follow-ups

· Comfortable having conversations that lead to enrolment

· Experienced in education, customer service, admissions, advising, or a similar field, experience in sales is a plus

If you're someone who enjoys speaking with people, understanding what they need, and helping them make the right decision, we'd love to hear from you.

Location: Dokki, Giza

To apply: Send your CV to [Confidential Information]