Supervisor - DC

• Operations & Execution

• Supervise daily DC/store warehouse operations including inbound, outbound, picking, packing, put-away, and dispatch.

• Ensure timely and accurate store replenishment as per dispatch schedules and SLAs.

• Monitor workflow and allocate manpower effectively to meet daily volume targets.

• Coordinate with transportation, store teams, and planning teams to ensure seamless deliveries.

• Inventory Management

• Ensure accurate inventory control, cycle counts, and stock reconciliation.

• Investigate and resolve inventory discrepancies, damages, shortages, and mismatches.

• Maintain proper stock segregation (good stock, damages, RTV, etc.).

• People Management

• Lead, train, and motivate warehouse/store DC staff to ensure productivity and discipline.

• Plan shift rosters, attendance, leaves, and overtime in line with workload.

• Conduct daily briefings, performance tracking, and on-the-job training.

• Process & Compliance

• Ensure adherence to SOPs, safety guidelines, and company policies.

• Maintain warehouse hygiene, 5S standards, and safe material-handling practices.

• Support audits, loss prevention initiatives, and compliance checks.

• Reporting & Coordination

• Prepare and share daily operational MIS (inbound, outbound, backlog, shrinkage).

• Escalate operational risks, delays, or capacity constraints proactively.

• Work closely with planning, supply chain, and store teams to improve service levels.

• Continuous Improvement

• Identify process gaps and suggest efficiency improvements to reduce errors, delays, and costs.

• Support implementation of system or process enhancements (WMS, handhelds, scanners, etc.).

• Key Skills & Competencies:

• Strong knowledge of warehouse & DC operations

• People and shift management

• Inventory control & accuracy

• Problem-solving and decision-making

• Basic computer skills (Excel, WMS, ERP)

• Good communication and coordination skills

• Qualifications & Experience:

• Bachelor's degree or Diploma in Supply Chain, Logistics, Operations, or related field.

• 3-6 years of experience in warehouse/DC/store operations (retail or e-commerce preferred).

• Prior experience handling store dispatches or replenishment is a plus.

Benefits: -

• Full-time role

• Competitive salary

• Company employee discounts across all brands

• Medical & health insurance

• Collaborative work environment

• Good vibes work culture.